Retail Energy Code Company
Stakeholder Engagement Manager
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Salary: up to £58,000
Hours: Full-time
Contract Type: Permanent
Location: This is a UK-based remote role, with quarterly travel required for committee meetings (generally held in London), alongside occasional team meetings and social events.
Who are RECCo?
We are an independent, non-profit organisation responsible for the Retail Energy Code — a key part of how the GB retail energy market is regulated.
But we don’t just manage rules. We look ahead, not just react, helping the market change in the right way. We deliver secure digital services, clear governance, and practical solutions that protect consumers, support innovation, and help the energy system move towards net zero.
What you’ll be doing
We're looking for an experienced and highly motivated strategic stakeholder engagement and communications professional who is passionate about building relationships, creating meaningful engagement opportunities and helping organisations navigate change.
This is a highly visible role that sits at the centre of RECCo's engagement with the energy industry. You will work with stakeholders across energy suppliers, networks, service providers, consumer groups, trade bodies and regulators, helping to strengthen relationships, build trust and ensure stakeholder perspectives are reflected in RECCo's decision-making and future plans.
You will lead the development and delivery of stakeholder engagement and communications strategies for some of RECCo's most important programmes and initiatives, ensuring stakeholders are informed, engaged and able to shape outcomes throughout the lifecycle of projects and change programmes.
The successful candidate will be a confident communicator, relationship builder and facilitator, capable of engaging stakeholders at all levels, translating complex information into meaningful conversations and creating opportunities for collaboration.
Your Responsibilities
- Contribute to the development and delivery of RECCo's stakeholder engagement and communications strategy, ensuring alignment with business priorities and strategic objectives.
- Build and maintain strong relationships with stakeholders across the energy sector, acting as a trusted and credible representative of RECCo.
- Develop and deliver stakeholder engagement strategies, communication plans and consultation approaches, for strategic programmes, industry initiatives and organisational change projects, that support successful delivery and stakeholder buy-in.
- Work closely with the communications function to brief requirements for integrated multi-channel communication campaigns, webinars, events, webpage content and other stakeholder-facing materials, ensuring activity is aligned with programme objectives and stakeholder needs.
- Identify opportunities to strengthen stakeholder relationships, improve engagement and increase participation across RECCo's activities.
- Responsible for the planning, co-ordination, and delivery of the Annual Stakeholder Satisfaction survey, on time and to budget, working closely with Operations and Communications colleagues.
- Work closely with the Events & PR Manager to facilitate RECCo at industry events, forums and working groups.
- Design and co-ordinate the facilitation of presentations, workshops, roundtables, advisory groups and stakeholder forums to gather insight, encourage collaboration and support decision-making, whilst acting as an ambassador for the organisation.
- Capture, analyse and interpret stakeholder feedback and industry insight, using findings to inform business planning, service improvements and future engagement activity.
- Lead RECCo's stakeholder insight and relationship management activities, including ownership and continuous development of the Stakeholder Relationship Management (SRM) system. Conduct stakeholder mapping and influence analysis, partnering with programme and project leads to embed effective stakeholder engagement throughout the project lifecycle and support successful delivery against programme and organisational objectives.
- Develop executive-level stakeholder briefings, engagement plans, reports and presentations to the Executive Team and Board.
- Proactively monitor developments across the energy sector and identify emerging stakeholders, issues, risks and opportunities.
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About You
- Substantial experience in a stakeholder engagement, public affairs, external affairs, communications or relationship management role.
- Exceptional relationship-building skills with the ability to engage, influence and build credibility with stakeholders at all levels, including senior executives and industry leaders.
- Great facilitation and communication skills, with experience developing and co-ordinating stakeholder workshops, forums, consultations and engagement activities.
- Experience developing and delivering stakeholder engagement and communication strategies for complex programmes, projects or organisational change initiatives.
- Highly organised with strong project management skills and the ability to manage multiple priorities simultaneously.
- Excellent written and verbal communication skills, with the ability to simplify complex information and adapt messaging for different audiences.
- Excellent analytical skills and experience turning stakeholder insight into actionable recommendations.
- Proactive, confident and comfortable working independently in a fast-moving environment. A natural collaborator who enjoys bringing people together to solve problems and achieve shared outcomes.
- Knowledge of the energy sector, utilities or regulated industries.
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What Success Looks Like
- Stakeholders feel informed, listened to and able to shape RECCo's work.
- Strategic programmes are supported by effective stakeholder engagement and communications plans.
- RECCo strengthens its reputation as a trusted and collaborative organisation.
- Stakeholder insight directly informs decision-making and service improvements.
- Relationships across the industry continue to deepen, creating stronger partnerships and better outcomes for consumers.
What You’ll Get In Return
We offer a great range of benefits and a collaborative culture in which you’ll have the opportunity to shape how we do things from the ground up during an exciting period of growth.
Employee benefits:
- 25 days annual leave + bank holidays and a holiday buy scheme
- Private medical insurance and life cover
- Employee Assistance Programme with access to an online portal containing a wealth of wellbeing resources, online self-help courses and shopping discounts
- Company pension scheme with 7% employer contributions
- Enhanced parental leave and pay
- 2 paid volunteering days per annum to get involved with a charity or community group of your choice and access to a payroll giving scheme if you'd like to make regular donations to charity
- £45 well-being allowance every month
- Access to lease an Electric Vehicle via a salary sacrifice scheme
- Learning budget which you can use towards courses, books, webinars or conferences
- Knowledge-sharing sessions, e-learning and an online hub of training resources to aid your professional development
Our Commitment
At RECCo we are committed to cultivating an environment that promotes equality, diversity and inclusion. We want you to bring your authentic self to work every day and feel comfortable being you, no matter your age, gender identity, ethnicity, religion, disability status or otherwise.
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