South Yorkshire Mayoral Combined Authority
Stakeholder & Engagement Manager x2
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Hours: 37 hours per week (full time)
Contract: Permanent
Salary: Grade 10 - £47,181 - £50,269
Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office)
South Yorkshire Mayoral Combined Authority (SYMCA) is delivering an ambitious programme of transport investment and reform to improve connectivity, accessibility, and opportunities across the region.
We are looking for an experienced Stakeholder and Engagement Manager to lead engagement activity across the Transport Directorate, with one role focused on Bus Franchising. This role will work closely with colleagues, partners, and the Mayor’s Office to build strong relationships, support transport priorities, and ensure the views of communities and stakeholders help shape transport policy, services, and investment decisions.
The role will involve occasional evening and weekend attendance at community events, meetings, and engagement activities.
Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached). Please note, all applications should be made directly via our careers portal.
About The Role
As Stakeholder and Engagement Manager, you will lead the development and delivery of stakeholder engagement plans across a range of transport programmes and projects including bus franchising, capital projects, and mass transit.
You will work with local authorities, elected members, transport operators, businesses, community organizations, and regional partners to build support for SYMCA’s transport priorities and ensure effective two-way communication with stakeholders.
The role will involve coordinating consultations, engagement events, and stakeholder forums, managing stakeholder relationships, and providing insight from engagement activities to inform decision-making and policy development. You will also support engagement relating to public transport initiatives and future transport reforms across South Yorkshire.
Key Responsibilities
- Develop and deliver stakeholder engagement plans that support transport programmes and priorities.
- Build and maintain strong relationships with key stakeholders, partners, and community groups.
- Identify engagement opportunities and support stakeholder participation in transport initiatives.
- Coordinate consultations, workshops, meetings, and engagement events.
- Manage stakeholder communications and respond to enquiries in a timely and effective manner.
- Produce reports, briefings, and engagement summaries to support decision-making.
- Work closely with internal teams and the Mayor’s Office to coordinate engagement activity.
- Monitor and evaluate engagement activity to identify insights and opportunities for improvement.
- Provide advice and support on stakeholder engagement approaches across the wider organisation.
- Ensure engagement activities comply with relevant policies, procedures, and data protection requirements.
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About You
We are looking for a confident and experienced engagement professional with a proven track record of building productive relationships with a diverse range of stakeholders.
You will be an excellent communicator, able to engage effectively with communities, partners, public sector organisations, and senior stakeholders. You will be skilled at managing multiple priorities, delivering engagement activity in complex environments, and translating stakeholder feedback into meaningful insight.
You will bring strong organisational skills, sound judgement, and a collaborative approach, with the ability to influence, negotiate, and build consensus across a wide range of audiences.
Most importantly, you will be passionate about creating positive stakeholder relationships and ensuring that communities and partners play a key role in shaping the future of transport across South Yorkshire.
Benefits
All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.
In addition to the above, some of our benefits include:
- Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part-time colleagues.
- Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in addition to your normal annual leave.
- Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full-time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
- Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.
- Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions, and more with Reward Gateway and Cycle-to-Work schemes.
- Training on the job - Support with upskilling skills through on-the-job training and qualifications.
- Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.
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Diversity at South Yorkshire Combined Mayoral Authority
Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.
All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operational requirements.
Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.
If you require any reasonable adjustments throughout the process, please contact recruitment@southyorkshire-ca.gov.uk or include within your application form detailing the adjustment and how it will assist in managing any barriers.
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