Suffolk County Council
Statutory SEND Coordinator
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Statutory SEND Coordinator
Statutory SEND Services Coordinator Suffolk County Council
Location Ipswich IP1 2BX, Bury St Edmunds IP33 3YU, or Lowestoft NR33 0EQ – Hybrid working Salary: £34,434 per annum (pro rata part-time) Hours: 37 hrs – Flexible working available Contract: Permanent Office requirement: minimum 40% in-office based on service needs
About the Role Reimagine the possibilities.
Every child and young person deserves the opportunity to achieve their potential. As a Statutory SEND Services Coordinator (Special Educational Needs and Disabilities), you’ll play a critical role in ensuring children and young people receive tailored support to thrive.
Working directly for families and young people, you’ll help shape decisions impacting their education, safeguarding, and future. This role demands resilience, empathy, and problem-solving—balancing competing demands while prioritising the best outcomes for children and their families.
Key themes: ✔ Impact matters – Your work directly influences children’s lives ✔ Collaborative – Work with schools, health professionals, social care, and families ✔ Responsive – Fast-paced with shifting priorities requiring calm decision-making ✔ Empowering – Champion the voices of children, young people, and families
Responsibilities
You will:
- Coordinate EHC (Education, Health and Care Plan) Annual Reviews, meeting strict statutory deadlines
- Manage a complex caseload, prioritising multiple demands with professional judgement
- Act as a trusted link professional for families, fostering relationships and clarity
- Ensure children’s views are central in all decisions (inclusive advocacy)
- Collaborate across education, health, social care, and partner agencies
- Identify and mitigate risk, safeguarding child welfare as a priority
Expectations
This role is challenging but rewarding. Expect dynamic scenarios, including: 🔹 Managing psychological and operational demands under pressure 🔹 Navigating complex situations where family needs and professionals’ perspectives misalign 🔹 Achieving high-impact outcomes in time-sensitive, emotionally charged environments
The reward? A supportive team where collaboration turns challenges into victories.
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Requirements
We seek a practitioner with:
- Resilience and adaptability – Thriving under deadlines, ambiguity, and ambiguity
- Experience involving children/young people and families (or willingness to develop related expertise)
- Communication strength – Translating technical information for parents/partners
- Conflict and crisis resolution – Complimenting professionalism with emotional understanding
- Organisational skill – Balancing prioritisation under high workloads
- Knowledge of SEND processes (or aptitude to acquire this rapidly)
- Passion for inclusion – Championing fairness and participation in decision-making
Five keys traits shared by our top candidates:
- Seeing challenges as opportunities for growth/development
- Commitment to authentic collaboration across sectors
- Dedication to fairness and non-discriminatory outcomes
- T bedy with compromise when balancing competing needs
- Demonstrated empathy for diverse lived experiences
The Team
The Statutory SEND Service leads on statutory duties under the 2014 Children and Families Act and SEND Code of Practice to ensure quality outcomes. This team plays a critical role in Suffolk’s support ecosystem for children and their families—delivering a holistic approach across education, health, and care.
Core values:
- Supportive collaboration – Knowledge-sharing and mutual accountability
- Participatory practice – Ensuring children and families are central to strategy-making
- Innovative service delivery – Continuous improvement with diverse solutions
- Efficiency with empathy – Carrying professionalism while cultivating trust
Diversity & Inclusion Commitment
Suffolk County Council champions diversity as both an ambition and necessity. We actively seek candidates from backgrounds historically marginalised in statutory services, including:
- Neurodiverse applicants
- Care experienced applicants
- Applicants with disabilities
- BAME (Black, Asian and Minority Ethnic) applicants
- Applicants representing the LGBT+ community
View our Workforce Equality Report for further detail. Discover our values through the lenses of young people in this interactive article: What Makes an Ideal Worker? CSS aims to mirror the communities we serve, with dedicated staff networks promoting belonging and professional development.
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Contact & Application
Contact Recruitment Team Get in touch for informal discussion: 📞 Lucy Doherty → 01473 263643 📞 Jen Beaton → 01473 260529 ✉ Lucy.Doherty@suffolk.gov.uk ✉ Jennifer.Beaton@suffolk.gov.uk
Job Profile & Closing Date
Full requirements are outlined in the Job and Person Profile (JPP). The closing date for applications is 11:30PM, Monday 19 July 2026.
Safeguarding & DBS
The authority upholds the Commitment to Safeguarding and Promoting Welfare for children, young people, and vulnerable adults. DBS/Disclosure and Barring Service checks or police vetting will apply.
Careers – Why Suffolk County Council?
"Reimagine the possibilities" Suffolk County Council offers modern, inclusive workplaces rooted in purpose. Our approach blends:
🌟 Flexibility – Tailored working options to suit you (flexi-time, phased return, sector-represented fora) 💼 Professional development – Continuous learning from diploma programmes to graduate opportunities 🎭 Diverse networks – Staff groups fostering both work-life dynamic and collective progress 🏆 Pension & well-being – Competitive Local Government Pension Scheme (LGPS), stipend-free training access, health perks 📅 Paid time off – Up to 29 days annual leave; 2 days of professional COVID-19 volunteering days included
Explore our benefits further: careers.Suffolk.gov.uk
Supportive Application Process
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Need reasonable adjustments for accessibility? Reach out to recruitment@suffolk.gov.uk/03456 014412.
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"This authority is committed to safeguarding safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects employees and volunteers to share this commitment."
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