John Lewis & Partners
Stock and Process Coach
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About The Role
At the John Lewis Partnership we pride ourselves in providing excellent customer service. A crucial element of this is having the right products in the right place at the right time. We'll rely on you to arm our Partners with the skills and knowledge they'll need to ensure excellent accuracy and stock availability.
Job Description
Duties & Responsibilities:
- Enhancing knowledge and inventing ways of delivering training to deliver great stock availability through process compliance.
- Ensuring stocktakes are completed correctly, accurately, and efficiently.
Job Requirements:
- Passionate about coaching and mentoring others.
- Showing desire and drive to continue to learn and develop.
- Supporting Partner understanding of the wider customer benefits of full stock capacity.
- Engaging and adaptable style to achieve results through others by way of increased sales, greater stock availability, and ticketing accuracy.
- Developing into an expert in compliance, shrinkage, and managing stock processes.
- Building strong working relationships with shop management, central operations teams, and other key stakeholders.
Essential Experience, Skills, and Qualifications:
- Passion for product assortment.
- Ability to manage all levels of stakeholders.
- IT Literate.
- External supplier management.
- Experience within product assortment.
- Proven track record of successful identification and delivery of commercial opportunities and outcomes.
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Desirable Experience, Skills, and Qualifications:
- Operational, Stock control experience.
- Merchandising experience.
Important Points to Note:
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.
About The Partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt, and diversify. Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours, and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
Get help with your application
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Important Points to Note:
- It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process, and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application, please contact us as soon as possible.
- We want all of our Partners to have a good work-life balance, and we support flexible working. This might mean flexible or compressed hours, job sharing, or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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