DOVER STREET MARKET (INTERNATIONAL) LIMITED

Stock Control Manager

London
Posted 28 days ago

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Stock Control Manager

Role Overview

Proactively managing all multi-channel stock operations across the store and warehouse, ensuring exceptional levels of stock accuracy while leading and supporting the team. responsible for the overall management of stock within the business. Committed to mentoring, coaching, and developing team members, fostering a culture of continuous improvement and high performance. Consistently identifies and implements process improvements using a methodical approach, while taking full ownership of problem-solving and driving effective resolutions. Working directly with key stake holders including Operations, Store Managers, Merchandising & Finance.

Key Responsibilities

Stock Control & Inventory Management - Store

Day to day management and control of stock accuracy Investigating and analysing stock take results Align stock quantities after cycle counts and investigate discrepancies Manage regular cycle counts and follow up on missing, misplaced, or un-barcoded stock Oversight of RFID process including exception reporting and resolution Resolution of all non-barcoded items (60K) Manage all stock locations and transfers within Retail Pro Maintain accurate, up-to-date stock records and availability Manage Goods In (receiving, checking quantities, pricing, descriptions) Manage Goods Out (picking, packing, and dispatching orders) Enter, control, and check deliveries and store transfers Sign off Goods In and Dispatch slips Manage stock transfers (intercompany and DSMI locations) Project management over seasonal changeover. Work with merchandising and retail teams on replenishment Conduct regular BOH and stockroom reviews to ensure optimal organisation and high standards.

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Stock Control & Inventory Management - Warehouse

Manage the DHL warehouse relationship fostering collaborative improvements. Organise delivery schedules with our 3rd party partner and communicate to all key stakeholders. Supervise store deliveries, maintaining a seamless schedule VMD, store replenishment and e-commerce Manage the online portal with the support of the warehouse team ensuring all issues are resolved as soon as possible. Management of both the RTW (Return to warehouse) and RTV (Return to vendor) process. Review warehouse invoices and attend a monthly invoice analysis meeting at the warehouse exploring opportunities to improve efficiency and reduce operational costs. Regularly visit the warehouse to review all space occupied by DSM, ensuring it is well organised and used efficiently, with a clear focus on long-term stock storage and accessibility.

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Reporting & Stakeholder Management

Produce month-end reconciliation of stock adjustment accounts and stock loss Present to senior stakeholders the results from stock discrepancy investigations with recommended actions. Design and implement ad-hoc reporting tools Prepare month end stock summary reports by location and by season. Prepare month end stock movement reports with commentary on major movements and discrepancies.

Team Leadership and Development

Lead the Stock Control team ensuring effective allocation of resource to achieve KPI’s Coach and develop the stock control team to ensure operational excellence Fostering a culture of accountability, efficiency and cross-department collaboration Hold regular probationary and 'touch base' meetings with staff to discuss performance KPIs and skills development

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Skills

Stock Control
Inventory Management
Team Leadership
Process Improvement
Problem Solving
Data Analysis
Reporting
Coaching
Collaboration
Communication
Goods In
Goods Out
Project Management
Stakeholder Management
Warehouse Management
Cycle Counts