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Stock Controller
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Stock Controller
Stock Controller – Retail Operations
About the Role
Are you passionate about retail operations and ensuring that customers always have the products they want, when they want them?
We’re looking for a motivated and detail-focused Stock Controller to join our team and play a key role in supporting excellent customer service through effective stock management. With full training and a welcoming, inclusive culture, we’ll ensure you have everything you need for a successful start and ongoing career development.
Key Responsibilities of a Stock Controller
Stock Management & Inventory Control
- Oversee accurate stock levels through regular monitoring, cycle counts, and stock takes.
- Maintain and update stock records using our inventory management systems.
- Process incoming deliveries—checking items for quality, quantity, and accuracy, and flagging any discrepancies.
- Organise and replenish the shop floor and stockroom to ensure product availability for sales teams and customers.
- Communicate stock issues or low inventory levels to management, supporting proactive replenishment ordering.
Customer Service & Compliance
- Work closely with colleagues to ensure compliance with health & safety, security, and company stock control procedures.
- Assist in processing customer orders and returns promptly to maintain a high standard of service.
- Help keep the store environment tidy, safe, and welcoming for both colleagues and customers.
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Essential Experience & Skills
- Keen attention to detail and strong organisational skills.
- Experience in a customer service, retail, or warehouse role is desirable but not essential—full training will be provided.
- Confident communication skills with the ability to work well as part of a team.
- Comfortable working with stock management or inventory control systems (training given).
- Physically able to lift, move, and store products safely, following manual handling guidelines.
- Enthusiastic, proactive approach with a ‘can do’ attitude and willingness to learn new skills.
Why Choose Us for Your Next Stock Controller Position?
- Competitive salary plus monthly store bonus opportunities based on performance.
- Up to 50% discount on all our products for all colleagues.
- Medicash — cashback on health & wellbeing services, plus access to Retail Trust support.
- Group Income Protection and Group Life Assurance for financial peace of mind (qualifying periods apply).
- Flexible annual leave policies, buy & sell scheme, and enhanced family leave to suit your lifestyle.
- Ongoing learning and development programmes, with opportunities for career progression.
- A supportive and inclusive team culture—bring your authentic self to work every day.
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What Makes a Great Stock Controller at Our Company?
We’re looking for individuals who combine accuracy with a passion for great service, and are keen to contribute to a smooth-running store.
You’ll be:
- A team player who takes pride in organising things effectively.
- Adaptable to day-to-day changes.
- Bringing positive energy to every shift.
If this sounds like you—apply now and join our team!
Diversity, Inclusion & Equal Opportunities
We believe our workplace should be a welcoming place for everyone, regardless of experience or background. We encourage applications from all communities and are happy to make reasonable adjustments at every stage to support your application. Please let us know if there’s anything we can do to help.
Ready to take charge of stock control and help deliver the best possible service for our customers? Apply now!
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