Wolverine Worldwide
Store Assistant - 12 Hours - Sweaty Betty
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Store Assistant - 12 Hours - Sweaty Betty
Retail Sales Associate – US Candidates Only
About Wolverine Worldwide
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With a footprint spanning 200+ countries and territories, it advances iconic brands including:
- Bates
- Chaco
- Cat Footwear
- Harley-Davidson Footwear
- Merrell
- Saucony
- Sweaty Betty
- Wolverine (Also: Hush Puppies, Stride Rite, HYTEST)
The company’s mission: “Make. Every Day. Better.”—empowering, engaging, and inspiring consumers through every interaction.
At the heart of this success is employees who deliver exceptional customer experiences in stores worldwide. Your role? Ensuring every visitor leaves with value, passion, and a lasting impression—whether helping select footwear, styling an outfit, or educating consumers.
Key Responsibilities
Your work impacts more than sales—it shapes relationships and brand loyalty. Core duties include:
-
Customer Experience:
- Deliver authentic, meaningful service that leaves a lasting impression.
- Educate customers on brand products and collections while building rapport.
- Ensure a seamless experience from store entry to checkout.
-
Sales Performance:
- Meet sales targets and performance metrics.
- Drive foot traffic and customer retention (track updates on new collections).
- Grow loyalty programs by engaging customers and collecting data.
-
Store Operations:
- Maintain front- and back-of-store standards, including:
- Visual merchandising
- Delivery coordination
- Stock replenishment
- Supporting loss prevention and health & safety protocols.
- Handle cash management per company policies.
- Ensure accuracy of inventory and secure stock.
- Maintain front- and back-of-store standards, including:
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- Engagement with Brands:
- Passionate promotion of portfolios like Merrell and Sweaty Betty, aligning purchases with lifestyles.
- Share expertise to enhance customers’ shopping journeys.
Requirements & Skills
Must-Haves:
- Ability to work flexible shifts, including weekends/holidays.
- Customer-service mindset (retail experience preferred but not required).
- Enthusiasm for brands and brands’ targets (e.g., sport-lifestyle products).
- Strong communication skills (both verbal and written).
- Professionalism with a positive attitude.
- Desire to learn and grow—this is a hands-on role!
Standards for Welfare:
- High-school diploma or GED.
- Employment consistent with EEO/ADA Affirmative Action policies.
Work Environment
- Retail-based: dynamic, team-oriented, and fast-paced.
- Physical demands include standing for prolonged periods and light lifting.
Company Values & Inclusion
Wolverine Worldwide is a Certified™ Great Place to Work®, committed to creating a workplace built on:
-
Diversity, Equity, and Inclusion (DEI): “Embedding DEI at the heart of our business—to create a culture of belonging, where everyone can be their authentic self.”
- Commitments: Proactive inclusion in hiring/advocacy, transparent practices, allyship.
- Mission: Challenge norms, uplift voices, and promote equitable growth.
-
Community and Commitment:
- Ranked among Forbes’sAmerica’s Best Employers for Women and Culture.
- Awards: Company of the Year (Footwear News), America’s Dream Employers, and Inspiring Workplaces Global.
Benefits & Extras
| Perk | Description |
|---|---|
| Clothing Allowance | Congenial professional apparel support for uniformity. |
| Savings on Merchandise | 60% off Sweaty Betty products and brand discounts. |
| Training & Development | Comprehensive onboarding and career growth support. |
| Bonus Structure | Quarterly bonuses tied to performance. |
| Holidays | 25 days/year (pro-rated for part-time). |
| Health & Wellbeing | Health Cash Plan + access to Medicash. |
| Family Support | Expanded Family Leave Policy. |
| Retail Trust | Personalised financial guidance. |
| Recognition | Refer-a-Friend bonuses. |
| Office Culture | Profit-sharing initiatives and People Pension benefits. |
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Headquartered in Rockford, Michigan, Wolverine Worldwide provides over 170K+ jobs globally. Visit www.wolverineworldwide.com to learn more.
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