Wolverine Worldwide
Store Assistant - 8 Hours - Sweaty Betty
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Store Assistant - 8 Hours - Sweaty Betty
About Wolverine Worldwide
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories, operating across approximately 200 countries and territories. The company is dedicated to advancing a diverse and expanding portfolio of premium brands, including:
- Bates
- Chaco
- Cat Footwear
- Harley Davidson Footwear
- Hush Puppies (previously omitted)
- Merrell
- Saucony
- Sweaty Betty
- Wolverine
Guided by its mission—"to empower, engage and inspire consumers – every step of the way"—Wolverine thrives on the dedication of its team. Store associates worldwide bring passion and exceptional service to ensure an unforgettable experience for every customer.
About the Role
You will play a vital role in delivering outstanding in-store experiences for customers. Whether guiding them to find the perfect pair of shoes, helping with outfit styling, or promoting new collections, your responsibilities will touch every moment of their visit—from entry to departure.
Are you ready to join a team that thrives on enthusiasm, drives sales, and leaves a lasting impression?
Key Responsibilities
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Customer Experience
- Deliver authentic, high-touch customer service that resonates and encourages repeat visits.
- Build rapport and long-term relationships with customers through expert product knowledge and friendly engagement.
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Sales & Performance
- Achieve sales targets and key performance metrics.
- Educate customers on product features, ensuring they leave with trusted confidence in their purchases.
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Store Standards & Operations
- Maintain pristine front-of-store and backroom standards, including:
- Visual merchandising
- Stock replenishment
- Handling deliveries and security tasks
- Adhere to health & safety procedures and contributing to loss prevention initiatives.
- Manage cash-handling duties while strictly following all policy procedures for accuracy and security.
- Maintain pristine front-of-store and backroom standards, including:
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Brand Advocacy & Growth
- Boost customer loyalty by promoting upcoming collections and gathering data for follow-ups.
- Champion our brand narrative—highlighting the lifestyle values of our brands.
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Community & Data Engagement
- Collaborate to ensure happy, recurring customers and use data to personalise their experience.
Requirements
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Eligibility:
- US candidates only.
- Compliance with AAP/EEO goals and policies.
- Minimum of a high school diploma or equivalent.
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Essential Qualifications:
- Flexible availability, including weekends, holidays, and varied shifts.
- A passion for Wolverine Worldwide’s brands and casual/lifestyle products.
- Strong interpersonal and communication skills—your warmth and professionalism matter.
- Sales-focused mindset with resilience for a fast-paced, high-energy retail environment.
- Prior retail experience is preferred but not mandatory—enthusiasm and adaptability are key!
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Beyond Responsibilities:
- Desire to share knowledge across teams while eagerly learning new skills.
- Commitment to positive engagement—each day should bring energy and enthusiasm to the team and customers.
What We Offer
Our team members are rewarded with more than just a paycheck. Here’s what you can look forward to:
- Competitive Benefits
- Generous clothing allowance and seasonal uniforms (Sweaty Betty staff).
- Access to Sweaty Betty (you!) merchants at a discounted rate (sweatshirts, tees, and activewear).
- Discounts on all Wolverine Worldwide brands.
- 4 weeks paid leave (pro-rated for part-time roles).
- 60% discount on all Sweaty Betty UK merchandise.
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Professional Growth & Incentives
- Quarterly bonuses for top performers.
- Comprehensive training and development opportunities.
- Refer-a-Friend bonus scheme.
- Season Ticket Loan (exciting perks, like sports events) for Manchester United fans!
- Retail Trust – a dedicated advice and support tool for navigating work-life challenges.
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Health & Policy
- Health Cash Plan benefit via Medicash (available to eligible staff).
- Enhanced family leave policy to support personal milestones.
- People Pension plan.
Our DEI Commitment
Diversity, Equity, and Inclusion aren’t just buzzwords—they define our company culture.
- Belonging First: We strive to create a workplace where everyone can be their authentic self, encouraging different perspectives and fostering growth.
- Champions & Allies: Every employee receives support through our dedicated DEI committee and DEI Collective.
- Genuine Engagement: Consistently working to remove unconscious bias, refine our recruitment processes, inclusive practices, and ensure equal opportunity for all applicants.
- Long-Term Change: We actively measure and evolve toward equity—addressing diversity data annually and working with external partners.
Phrased as Nancy آنانهای our mission: "To embed diversity, equity, and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best, authentic self. We commit to celebrating difference and continue to challenge ourselves and partners—because doing better is what our community stands for."
Wolverine Worldwide is hiring all—literally. We’re on the journey, but we won’t wait for perfection. Because we’re Sweaty Betty, and we’re all in.
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