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Store Assistant
Store Assistant – Hertford (20 hours per week)
About the Role
We are looking for local candidates who can easily commute to our Hertford store. Our stores operate 7 AM to 8 PM, so you must be prepared for early starts and late finishes.
At Toolstation, we focus on helping you grow – many of our managers started as Store Assistants and now run their own stores.
If you thrive in a fast-paced, customer-focused environment, this role offers more than just a job.
Your Key Responsibilities
- Serve as the friendly face of Toolstation, assisting customers in finding products while supporting warehouse tasks, deliveries, and stocking shelves.
- Handle deliveries, unpack stock, maintain store cleanliness, and prepare orders with enthusiasm.
- Deliver exceptional customer service – ready for busy periods and proactive problem-solving.
- Understand customers’ needs to recommend the right tools and products, ensuring they get the job done efficiently.
- Promote Toolstation Club and Trade Accounts, helping customers access competitive pricing and deals.
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Requirements
No retail experience is required – we provide all necessary training. What matters most is:
- A warm, friendly personality that reflects our high customer service standards.
- Reliability and commitment – availability for flexible shifts and support during store operations.
- A positive work ethic and enthusiasm to get hands-on with tasks.
Benefits & Development Opportunities
At Toolstation, your career is supported with:
- Career progression opportunities, from store assistant to management roles.
- Access to Toolstation Academy and apprenticeship programmes.
- Attractive benefits, including:
- 22 days holiday + Bank Holidays
- Company pension scheme
- Bonus scheme and bike-to-work programme
- “Save and buy as you work” options
- 20% store-wide discount across Travis Perkins companies
- Health and wellbeing support via Aviva Digicare+
- Financial education, awards, and discounts from over 1,000 retailers
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About Toolstation
Part of Travis Perkins plc, we are the UK’s fastest-growing multi-channel retailer for tools, accessories, and DIY solutions. Whether supporting trade professionals or DIY enthusiasts, we offer dynamic growth for ambitious individuals at every stage.
Ready to apply? Visit Toolstation Jobs to explore opportunities or click "Apply" to take the first step. We offer equal opportunities and welcome candidates from all backgrounds.
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