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Store Colleague
JD Group
Sport Fashion, Outdoors and Gym Retailer
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms, with colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019, continuing to grow in the UK and internationally.
We want to be the leading global omni-channel retailer in the sports and outdoor industry. To join this successful company and help us achieve this vision, you’ll need to align with our strategic goals: being a people-led, innovative and customer-focused organisation that delivers operational excellence while identifying new growth opportunities in day-to-day work.
About the Role – Store Colleague
As a Store Colleague, you’ll be integral to delivering the JD Group experience daily, ensuring customers feel welcome, supported, and excited about our offerings.
- Help keep the shop floor running smoothly by greeting customers with energy
- Maintain sharp displays and ensure stock is replenished
- Uphold high standards in presentation and customer experience through teamwork and a positive attitude
This role is perfect for those eager to grow in a dynamic retail environment, supported by a fantastic team.
Role Overview
At JD Group, we’re not just keeping pace—we’re setting it. As a Store Colleague, your role is critical in creating an outstanding customer experience every day:
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- Energise the shop floor with confident, friendly greetings
- Keep displays looking sharp and stock replenished
- Maintain high standards in service and presentation
- Support efficient till operations, stock restocking, and safety compliance
Join a fast-paced environment where you can learn new skills, work collaboratively, and build a future-ready career.
Key Responsibilities
- Welcome customers with energy and confidence, offering personalized support
- Use in-store devices to check stock, provide product recommendations, and enhance customer experience
- Ensure the shop floor remains clean, tidy, and fully stocked
- Support day-to-day store tasks, including till duties, restocking, and following safety and operational guidelines
Skills & Experience Required
- A positive, enthusiastic approach to thrive in fast-paced, customer-focused retail environments
- Strong communication skills, including the confidence to engage with customers and collaborate as part of a team
- Willingness to learn, take on additional responsibilities, and develop skills in a supportive workplace
- Flexibility to work various shifts, including weekends, evenings, and seasonal periods
Desirable Attributes (Adds Value)
- Genuine passion for JD brands, current trends, and new products
- Proactive attitude with confidence in approaching customers to enhance sales opportunities
- Sharp attention to detail to ensure a polished and inviting shop floor at all times
- Self-motivated personality driven to improve and progress within the JD Group
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About JD Group
As an equal opportunities employer, we’re committed to creating a workplace where every colleague feels valued, respected, and empowered. We celebrate diversity and ensure that everyone’s unique background, identity, and experiences can thrive.
By joining us, you’ll help uphold our strategic priorities: putting people first, leading in digital innovation, focusing on customer advocacy, and striving for operational excellence. We’re always exploring new growth avenues—and we welcome passionate individuals eager to make a positive impact.
What We Offer
Benefits Package
- Incremental Holiday Allowance
- Staff Discount on qualifying Group products across all retail stores and online
- Exclusive Colleague Bike Discount Scheme
- Reduced Gym Membership Fees
- Development Opportunities to learn and progress within the company
- Access to Apprenticeships and accredited qualifications
Our goal is to support our colleagues who work tirelessly for JD Sports’ success, and we offer this extensive benefits package to reflect that commitment. This includes recognised discounts on JD Group and other partner brands, as well as personal and professional growth initiatives.
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