JD Group Plc
Store Colleague - Part Time
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Store Colleague - Part Time
JD Sports Fitness Plc – Store Colleague
About the Company
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms. Our colleagues work in stores across several retail fascias in markets worldwide.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019. The business continues to grow in the UK and internationally.
Our Vision
"We want to be the leading global omnichannel retailer in the sports and outdoor industry."
To contribute to this growth, we seek driven individuals who align with our core values of being a people-led, innovative, and customer-focused organisation, improving operational excellence whilst spotting growth opportunities.
About the Role
As a Store Colleague, you’ll be at the heart of delivering the JD Group experience every day, ensuring customers feel welcomed, supported, and excited about our products.
Your responsibilities include but are not limited to:
- Providing enthusiastic wellbeing to customers.
- Ensuring shop floor smoothness through sharp displays and consistent stock replenishment.
- Working in a team-first environment to uphold JD Group’s high service standards.
If you thrive in a dynamic retail environment with ambition to grow professionally through a supportive team, this is your opportunity to make a difference and kick-start a rewarding career.
Role Overview
At JD Group, we’re the ones who set the pace. As a Store Colleague, you’ll play a pivotal role in:
- Delivering an outstanding experience while ensuring customers feel valued and energised by our products.
- Greeting customers confidently and assisting them with product information using in-store technology.
- Maintaining high standards of cleanliness, effective merchandising, and excellent customer service.
- Supporting operational tasks, including till duties, restocking, and adhering to safety protocols.
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This fast-paced environment offers: ✔ Skill development within a welcoming team. ✔ Life-long learning opportunities while contributing to a business that pushes retail boundaries.
Key Responsibilities
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Customer Experience
- Greet customers with energy and enthusiasm, offering friendly support and guiding them to their preferred products.
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Sales & Service Support
- Utilise in-store systems to verify stock, share product details, and enhance the entire customer journey.
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Store Operations
- Maintain a clean, organised, and replenished shop floor, ensuring a fresh and on-brand presentation.
- Ensure adherence to national standards across presentation, replenishment, and overall store appearance.
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Administrative Duties
- Perform till operations, restocking tasks, and daily store maintenance.
- Follow store-specific guidelines while prioritising safety and efficiency.
Skills & Experience Required
Ideal candidates for this role possess:
- People-first mindset: A naturally positive and passionate approach in a fast-paced, customer-driven retail environment.
- Strong communication skills: Can engage fluently with customers and collaborate effectively within the team.
- Openness to learning: Willing to master new skills and take on varied responsibilities with support.
- Flexibility: Committed to working across various shifts, including weekends, evenings, and peak trading periods.
Desirable Attributes
While not mandatory, an extra edge is given to candidates who:
- Share a genuine enthusiasm for JD Group’s brands, trends, and merchandise.
- Demonstrate proactivity, showing confidence in approaching customers and capitalizing on sales opportunities.
- Exhibit a sharp attention to detail, ensuring the shop floor is consistently presentable.
- Are self-motivated, with clear growth aspirations within JD Group.
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What We Offer
Equal Opportunity & Inclusion
JD Group is an equal opportunity employer, dedicated to nurturing a workplace where everyone—regardless of background, identity, or experience—is valued, respected, and empowered to thrive.
Company Values
By embracing JD’s strategic priorities, you’ll contribute to: ⚡ People-first philosophy ⚡ Digital innovation at its forefront ⚡ Customer-centric focus ⚡ Operational excellence
We actively seek ways to grow and welcome candidates-driven individuals committed to making a positive impact daily.
Working Arrangements
This is a part-time 24-hour contract, requiring fully flexible working hours.
Benefits
As valued colleagues, JD Group acknowledges the dedication of our teams and rewards them with:
- Incremental Holiday Allowance
- Store Discount: Staff receive discounts on qualifying JD Group purchases across all physical stores and online platforms.
- Bike Discount Scheme: Exclusive cycling discounts for colleagues.
- Gym Membership: Competitive rates for fitness subscriptions.
- Personal Development Opportunities: Growth in skills and qualifications through education support.
- Apprenticeship & Accreditation Access: Structured routes for progression within the business.
JD Group invests in our people—empowering them as tighter links to driving profits and keeping JD Sports ahead of the curve.
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