JD Group Plc
Store Colleague - Part Time
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Store Colleague - Part Time
JD Group – Store Colleague Role
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gymwear. With operations spanning multiple markets worldwide, JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and later became an FTSE100 publicly quoted company in 2019.
Our goal is to be the leading global omni-channel retailer in the sports and outdoor industry. To contribute to this vision, you’ll bring customer-focused energy, operational excellence, and a proactive approach to growing with us daily.
The Opportunity
As a Store Colleague, you’ll directly impact the JD Group experience every day. Your role includes:
- Welcoming customers with enthusiasm, ensuring they feel supported and excited by our offerings.
- Maintaining a well-organised, fresh shopping environment:
- Greeting customers with energy.
- Merging stock and displays to showcase our on-trend, premium brands.
- Keeping floors clean, displays branded, and stock continuously replenished.
- Collaborating with your team to uphold elevated retail standards—from shop presentation to exceptional service.
- Thriving in a dynamic, fast-paced environment with flexibility and positive outlook.
- Gaining support, skills, and training while building lasting client relationships and kickstarting your career.
Job Details
Core Duties
• Frontline customer service:
- Create a welcoming atmosphere by greeting and engaging customers cheerfully.
- Provide personalised product recommendations and support throughout their journey.
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• Operational excellence:
- Use in-store technology to check stock, process receipts, and promote additional items (e.g. accessories, apparel, outdoor gear).
• Stock management:
- Ensure displays are always fresh and stocked, with no gaps in aisles.
- Keep marketing materials updated and high-impact areas easily accessible.
• Compliance & safety:
- Assist with till operations, payroll processing, cash handling where applicable.
- Follow all retail health, safety, and hygiene protocols.
• Support roles:
- Work with teams on in-store events, promotions, or training.
- Report stock discrepancies, malfunctioning equipment, or general store needs.
Requirements
- Attitude fit for a customer-centric, fast-paced retail environment:
- Proud of our unique selling proposition: up-to-date, aspirational sportswear, sharp presentation, warm community atmosphere.
- Interpersonal skills:
- Communicate clearly, support teamwork, and respond positively to customer needs.
- Adaptability:
- Willing to take on new tasks, collaborate with colleagues, and contribute to team-set achievable goals.
- Availability:
- Sharp throughout flexible shifts, including weekends, evenings, and seasonal rushes (e.g. winter footwear, summer performances).
Desirable Traits (Not Mandatory)
- Familiarity with outdoor/sports brands and passion for JD’s global lifestyle appeal.
- Humble yet proactive nature to engage with customers efficiently.
- Eagle eye for detail to maintain polished store aesthetics.
- Ownership mindset with enthusiasm to:
- Upsell/commend products and grow sales in line with customer preferences.
- Drive personal development via upskilling.
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What We Offer
What This Means for You
At JD, we invest in our people-first philosophy, customer obsession, and reinvented retail innovation. Our dynamic priorities include:
- Deep team focus: You’ll collaborate with agile, fantastic colleagues while embracing equality, diversity, and inclusion.
- operational brilliance: Upholding a culture of continuous improvement across every task.
- Customer intuition: Staying hyper-responsive to individual needs.
- Progress: Your suggestions can shape our next growth endeavors.
Rewards & Growth
We acknowledge the hard work that goes into building JD therefore our competitive benefits include:
• "Time Off in Lieu" (TOIL) lieu holidays allowance—additional paid time for overtime worked. • Staff discounts: Save 20%+ across JD Sports, Prize Collection, and other in-store/sector brands worldwide. • Exclusive discounts: Bike sales of up to 45% for colleagues. • Gym memberships: 50% off partnerships like David Lloyd Women’s Club, Reebok Health Club, and more. • Personal growth:
- Apprenticeships, accredited qualifications, and in-house careers guidance.
- Flexibility and Employee Wellbeing:
- Movie tickets and dining out options at partner venues.
- Support for teammates when life gets challenging.
We deeply value how our colleagues, from all backgrounds and walks of life, collectively strive for excellence. This legacy of colleague-first performance sustains JD’s success.
(Thank you for considering JD Group!)
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