Store Director

Placed by Leon has exclusively partnered with a globally recognised luxury watch business to appoint an exceptional Store Director for one of its flagship London locations.

This is a rare opportunity to lead a significant luxury retail business with an established leadership team. Reporting to an Area Manager, you will be fully accountable for the store's commercial performance, people strategy, and operational excellence.

With ownership of the P&L and annual business plan, you will be responsible for driving sustainable commercial growth, developing high-performing leaders and translating the wider business strategy into meaningful objectives that deliver exceptional results. You’ll create an inclusive culture where colleagues feel valued, empowered and accountable, while ensuring an outstanding luxury client experience remains at the heart of everything the team delivers.

This role is ideally suited to an experienced senior retail leader who is accustomed to leading through managers, balancing strategic thinking with operational excellence and influencing stakeholders at every level. You’ll be passionate about developing people, building future leadership capability and creating a culture where both individuals and the wider business can thrive.

Key Responsibilities

• Lead all commercial, operational and people performance across the store.
• Take full ownership of the store P&L, driving sustainable sales growth, profitability and operational excellence.
• Develop, implement and deliver the annual business plan, regularly reviewing performance and adapting strategy where required.
• Translate wider business strategy into clear priorities and objectives for your leadership team, ensuring consistent execution across the business.
• Lead, coach and inspire an established management team to achieve exceptional commercial and people outcomes.
• Create a high-performance culture built on accountability, collaboration and continuous improvement.
• Build robust succession plans and proactively identify, develop and retain future leadership talent.
• Analyse commercial performance, KPIs and trading data to identify opportunities and make informed business decisions.
• Drive client development initiatives, networking opportunities and local business partnerships to grow long-term client relationships.
• Build compelling business cases for new initiatives and confidently influence senior stakeholders.
• Work collaboratively across the wider retail network, sharing best practice and contributing to the success of the overall business.
• Ensure exceptional operational standards and an outstanding luxury client experience across every area of the store.