How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Store Manager
Department: Store Management Location: Carlisle
About the Role
We’re a much-loved brand with an exciting future. Our Islanders are a diverse group of bright, talented individuals passionate about collaboration and proud of their work. A career at River Island offers diverse progression opportunities — your career journey begins here.
Key Responsibilities
Sales & Profit Growth
- Identify opportunities to boost store profitability, ensuring policies, floor layout, and reports align with company standards.
- Conduct daily floor walks and competitive analysis, sharing insights with all team levels.
Customer Experience Leadership
- Deliver a world-class shopping experience by consistently leading by example.
- Motivate the team to provide genuine customer service and maximise upselling opportunities.
Talent Development & Retention
- Passionate about team growth — recruit top talent, provide training, and coach for succession planning.
- Play a key role in team performance management, fostering future leaders within the store.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Cost Control & Loss Prevention
- Optimise team payroll productivity with effective scheduling.
- Protect profit through loss prevention initiatives and ensure smooth store operations (stock management).
Requirements
- Proven expertise in managing store Key Performance Indicators (KPIs) including sales, payroll, costs, stock loss, and customer service.
- Strong communication skills across all levels.
- Exceptional leadership to drive a high-performance team.
- Commitment to delivering an unbeatable customer experience.
- Previous Store Manager experience or Deputy Manager career progression ready.
Why Join Us?
- Discounts & Uniform Allowance: 50% staff discount plus clothing allowance.
- RI Rewards: Discounts, financial advice, wellbeing support, and more.
- Island Culture: Kindness Cupboards for emergency food/hygiene needs, partnering with The Retail Trust.
- Family Support: Comprehensive leave policies for maternity, paternity, adoption, and fertility treatment.
- Giver Island: Flexible giving scheme, ‘Giver Island’ day, matched funding for charity.
- Progression Pathways: Career development support, on-the-job training, and qualifications.
- Private Pension Scheme
- Generous Holiday Entitlement: 28 days (UK) / 30 days (ROI), inclusive of Bank Holidays (plus optional extra).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Safeguarding
As a responsible employer, River Island adheres to UK Prevent Duty guidelines, promoting British Values (democracy, rule of law, liberty, mutual respect). For more details, visit www.gov.uk.
Diversity & Inclusion
Our River Island values diversity. We actively strive for equality, welcoming applicants of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, religious affiliation or parental status. Flexible working is considered unless operational constraints apply. Every Islander has a place here.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills