How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Store Manager
Store Manager – Community Retail (Small Stores) | Boots
About the Role
Are you an experienced retail leader who cares deeply about people, great customer service, and building strong teams?
At Boots, our smaller community stores are at the heart of where people live, love, and thrive. Guided by our purpose—"With you. For life."—you’ll support both your customers and colleagues through the moments that truly matter.
With new products, services, and local partnerships continually evolving, you’ll bring Boots’ offerings to life in ways that resonate with your neighbourhood. There’s no cookie-cutter approach here—you’ll come to recognise regulars by name and foster genuine, personalised connections. Whether they’re picking up daily essentials or seeking trusted healthcare advice, your team will craft a store that’s not just a shopping destination, but a warm, welcoming hub people feel proud to be part of.
As Store Manager, you’ll lead a tight-knit team with a can-do attitude, fostering a culture of support, positivity, and continuous growth. You’ll roll up your sleeves on the shop floor, understand what drives your colleagues, and empower them to build confidence and capability—turning great care into great commerce, every day.
This role is for someone who thrives on combining retail leadership, pharmacy expertise, customer relations, community engagement, and commercial acumen, while making a meaningful impact.
What You’ll Be Doing
Reporting directly to the Area Manager, this hands-on leadership role requires energy, ownership, and deep commitment. You’ll lead your store with purpose, balancing day-to-day operations with strategic vision—always putting people first while ensuring performance excellence.
- Lead and inspire your team to deliver exceptional service, blending compassion with commercial ambition
- Drive sales and store profitability, aligning customer happiness with financial goals
- Build trusted relationships with local GP surgeries, primary care networks, and community groups, embedding Boots into the heartbeat of the area
- Deliver innovative NHS and private healthcare services confidently—providing clear, expert advice that people trust
- Roll out new initiatives, products, and technologies with your team, ensuring seamless adoption
- Be the brand’s advocate, incorporating Boots’ values into everything you do and setting your store apart
- Know your team individually—what excites them, what challenges them, and how to nurture their growth
- Coach and mentor team members, helping them develop confidence, skills, and leadership potential
- Stay curious and adaptable, using data, insights, and creative thinking to continually enhance the store experience
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Need (Must-Haves)
This is a leadership role where hands-on experience drives impact. Boots is looking for a leader who:
- Has proven retail management experience with a sharp commercial focus
- Thrives on customer service—passionate about delivering personalised, ethical care
- Can drive performance through visionary strategy and execution
- Approaches challenges with calm, flexibility, and confidence, adapting fast to change
- Leads with heart as well as ambition—building cost-bordered team culture while fostering strong external relationships
- Embraces a mindset of continuous learning, eager to mentor and grow others
A plus if you also have:
- Confidence in leveraging new technology and digital tools
- Experience in community work or healthcare, with an understanding of NHS partnerships
Your Growth Journey With Boots
At Boots, your career path can stretch as far as your ambition—and you’ll always be supported. As Store Manager in a small store, you’ll build critical leadership skills and opens doors to:
- Progress within stores: Move to supervised or larger stores, serve as Deputy General Manager in flagship locations, or advance into Area Manager or Director roles
- Explore beyond retail: Transition into Nottingham Support Office roles across:
- Commercial strategy
- HR and people development
- Brand, marketing & product buying
- Finance, supply chain, or healthcare operations
Boots invests in everyone’s growth, offering tools, training programs, and mentorship to help you reach your next milestone. With flexible paths, you’ll find richness both in scaling upwards or diversifying your expertise.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Rewards That Support You
A great career means more than just a paycheck. At Boots, we offer a fortune in benefits designed to support and inspire you:
- Boots Retirement Savings Plan – plan for tomorrow while you work
- Generous employee discount across Boots and trusted partner brands
- Discretionary annual bonus – for stores and teams that exceed
- 38 days’ annual leave – including flexible planning options
- Extended parental leave with enhanced pay and a welcome gift for expectant or adopting teams
- Flex Your Benefits – tailor your support with extras like:
- Holiday credit to spend on caffeine, childcare or life experiences
- Gym discounts & wellness stipends
- Life insurance & financial planning guidance
- 24/7 counselling and wellbeing support through TELUS Health (our Employee Assistance Programme)
- And much more—explore MyBoosts at boots.jobs/rewards for the full picture.
About Us
At Boots, we believe in equality, diversity, and inclusion—because great experiences begin when everyone feels whole, respected, and empowered. When our people thrive, customers benefit, too. That’s why we’re proud to create a workplace where your potential is celebrated and given space to flourish.
Our people are more than employees; they’re part of a movement where every customer faced with "tomorrow" is faced with the support they need.
Next Steps
If this opportunity excites you, we’d love to hear from you. Our recruiting team will: ✅ Follow up promptly with application updates ✅ Offer reasonable adjustments for interview needs if required ✅ Celebrate you for making the next step—because with Boots, being brilliant means bringing your true self.
While this role is full-time, we’re open to discussing part-time or job-share options, ensuring flexibility for everyone.
Be brilliant with Boots. 🚀
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location