Pets at Home
Store Manager
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Store Manager
# Store Manager – Tilehurst (F1 Location) – Permanent (39 hrs)
Salary & Hours
- £29,000 - £34,000 per annum
- Full-time (39 contracted hours)
- Permanent position
Location
F1, Reading Retail Park, 709-723 Oxford Road, Tilehurst, Reading, Berkshire, RG30 1PR
About Pets at Home
At Pets at Home, we’re dedicated to pet care—offering everything from shopping to grooming and veterinary services across the UK. Our stores are community hubs where pet lovers connect and our teams make a real difference to local pets and people.
The Role
We’re seeking a Store Manager to lead our Tilehurst team, reporting directly to the Area Manager. You’ll oversee all aspects of operations, drive sales, and create an outstanding experience for every customer who visits.
Core Responsibilities
- Manage all daily operations, including stock control and store standards.
- Lead your team to meet sales targets and KPIs, fostering a positive, inclusive culture.
- Maintain health & safety compliance, ensuring a safe working environment.
- Deliver exceptional customer service, reflecting our mission to be the Best Pet Care Business in the World.
- Embrace 6 months of industry-leading training covering customer service, pet care, and health & safety.
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About You
We’re looking for someone with:
- At least 2 years of retail management experience, leading a team of 10+ in a fast-paced setting.
- A passion for retail and a track record of high performance under pressure.
- Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
- Strong communication and leadership skills to inspire and develop your team.
- A willingness to learn and qualify through structured training on customer care, pet expertise, and compliance.
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Why Work With Us?
We believe in investing in our Store Managers—here’s what you’ll get back:
✅ Annual bonus opportunities rewarded for performance. ✅ 28 days paid leave (rising to 33 days after 2 years), inclusive of bank holidays. ✅ Birthday day off to celebrate in style. ✅ Life assurance worth 4x your salary. ✅ 4% company pension contribution. ✅ Colleague discounts: 20% off Pets at Home and 30% off own-brand products.
Our Commitment to Equality & Inclusion
We celebrate diversity and create opportunities for exceptional talent and potential from all backgrounds. If you share our values and behaviours but don’t meet every requirement, we still want to hear from you!
Ready to Apply?
Don’t wait—this role may close early due to high demand.
Apply now [applicant tracking link]
Organisation: Pets at Home | Date Posted: 18-06-2026
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