You'll

• Drive sales, profitability and store performance through effective commercial management.
• Lead, inspire and develop a diverse team of staff and volunteers.
• Maximise donations and Gift Aid income.
• Ensure a constant flow of high-quality stock across furniture, fashion and homeware.
• Work closely with the Furniture Delivery Service Manager to oversee collections and deliveries.
• Collaborate with the E-commerce Manager to grow online sales through platforms such as eBay and Depop.
• Create a welcoming, professional and engaging shopping environment for customers and supporters.

Further responsibilities can be found by downloading the Job Description.

What we're looking for

We're seeking a confident and motivated retail professional who can bring strong leadership, commercial awareness and a passion for delivering excellent customer service.

Essential

• Experience within a retail management environment.
• Excellent leadership and people management skills.
• Strong customer service focus and the ability to maintain high standards.
• Experience managing and motivating diverse teams.
• Experience recruiting, training and supporting volunteers.
• Confidence managing budgets and working towards financial targets.

Further requirements can be found by downloading the Person Specification.

Desirable

• Experience managing a store or department within a furniture and/or fashion retail setting.
• Experience working with or managing van drivers and delivery operations.

Why join Rainbows?

This is more than a retail management role. Every item sold, every donation received, and every supporter welcomed helps fund care for local babies, children and young people with serious and terminal illnesses.

In return, you'll have the opportunity to launch and lead an exciting new store, develop a passionate team, and be part of an organisation making a genuine difference every day.

Ready to take the next step?

If you're a commercially minded leader who wants to combine retail expertise with a meaningful cause, apply today and help us turn donations into brighter futures for local families.

Our Benefits Include

• Eligibility to join the Blue Light Card discount scheme and Company Shop.
• Healthcare Cashback Plan.
• Life Assurance.
• 27 days holiday.
• Plus bank holiday allowance, with an expectation to work bank holidays in this role.
• Contributory Pension Scheme or Salary Sacrifice Pension Scheme.
• Free access to an Employee Assistance Programme.
• Wellbeing support and access to Mental Health First Aiders.
• Unofficial benefits including fun events, all-staff away days and guest visitors.

For further information about this role and the responsibilities, please contact Ben Wright, Retail Area Manager, at ben.wright@rainbows.co.uk.

To apply for the role, please click "Apply Now" to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team at recruitment@rainbows.co.uk.

This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre-employment screening, including employment referencing covering the past five years.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.