How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Store Manager
What we do
Compton Care provides high-quality, accessible care and support for people living with life-limiting conditions across Wolverhampton, the Black Country, South Staffordshire, and East Shropshire.
Our charity’s annual running costs amount to £16 million, with 70% of this supported through our stores, fundraising, and the generosity of our amazing supporters.
About the Role
We are seeking a passionate and experienced Retail Manager to lead our Compton charity shop in Dudley. This pivotal role plays a critical part in our charity’s mission by generating vital income through the sale of generously donated goods.
Our store offers a diverse range of products, including:
- Clothing
- Furniture
- Homeware
As Store Manager, you will oversee the smooth, consistent operation of the store, managing daily front-of-house and back-of-house activities. You’ll engage with customers, deliver exceptional service, maintain a proactive team, and help achieve sales and profit targets. The role involves supporting both paid staff and volunteers while adhering to our operational standards.
This is a full-time role (37.5 hours per week), with flexibility to work across any of our 7 trading days. Responsibilities include managing the store rota and ensuring peak team performance.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Lead, manage, recruit, train, and develop the store team
- Drive store performance through commercial decision-making, ensuring sales and profit goals—KPIs—are met
- Deliver a high standard of customer service, fostering lasting relationships with shoppers and donors while ensuring they feel valued and appreciated
- Manage stock effectively by pricing, displaying merchandise, and maintaining company layout & merchandising guidelines
- Enforce adherence to Health & Safety standards and company policies
- Create and oversee staff rotas to ensure smooth, consistent store operations
- Provide leadership, support, and mentorship to both retail team members and volunteers, promoting collaboration and a strong positive culture
- Utilise Microsoft Office and IT systems for cash handling, stock tracking, HR processes, Health & Safety compliance, and financial management
Requirements
- Experience in a retail management role, including team leadership and supervision
- Recruitment, training, and team development competence to maximise staff potential
- Proven ability to achieve sales targets and grow a high-performing team
- Strong communication and interpersonal skills for both customer interaction and team engagement
- Proficiency in Microsoft Office software
- A deep passion for retail coupled with a desire to support a charity that makes a lasting difference in people’s lives
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- Competitive salary and a comprehensive benefits package
- 22 days annual leave (in addition to bank holidays), with increased leave after long periods of service
- Salary-exchange pension scheme, starting with 5% employer contribution from day one, escalating to 7% after 3 years
- Death in service benefit (2× salary)
- Staff discounts across our coffee shops, plus other exclusive perks
- Access to an employee assistance program—offering unlimited telephone counselling and 24/7 GP access
- Blue Light Card discounts
- Opportunities for career progression via our in-house management training program
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location