Boots UK
Store Manager - CoE (Non-Optom)
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Store Manager (Flagship) – Permanent
Contract & Hours
- Contract: Permanent
- Hours: 37.5 hours per week (full-time)
Recruitment Contact
Laura Bradley – laura.bradley@boots.com
About the Role
Lead at the heart of one of Boots Opticians’ most prominent stores.
Are you a retail leader who excels at scale, inspires large teams, and thrives in high-profile environments? This isn’t just another Store Manager role—it’s a opportunity to shape a flagship store, where performance, patient care, and unforgettable brand experiences align. Here, your team’s dedication directly impacts how customers see and feel every day.
Our flagship stores represent the best of Boots. They pilot innovation, set industry standards, and demand strong leadership from top to bottom. With a vibrant, well-established team and a fast-paced setting, this role lets you define the tone, drive momentum, and deliver exceptional results.
This is a hands-on leadership position with genuine influence. You’ll set a visible example on the shop floor:
- Coaching in real time amid busy shifts
- Fostering a culture where team members thrive
- Balancing commercial success with outstanding customer patronage. You’ll work closely with senior stakeholders, leveraging insight and data to continuously elevate the store’s performance.
We’re seeking a leader who develops at scale, with experience managing 20+ colleagues and the authority to unify and uplift them. While optics experience is welcome, our priority is select candidates who: ✔ Lead, deliver, and cultivate a supportive team culture in high-profile environments.
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Rewards include career growth within Boots, from Regional Manager roles to specialist functions such as operations, clinical governance, or colleague development.
What You’ll Bring
Essential Requirements
- Proven leadership in large, dynamic, high-volume retail environments.
- Experience directing and nurturing sizeable teams (ideally 20+ colleagues).
- Ability to merge commercial performance with exceptional patient service.
- Confidence owning complex operations, making swift decisions, and sustaining momentum.
- Strong operational acumen; mastering execution and maintaining elite standards.
- A visible leadership presence, building trust daily through hands-on engagement.
- Expertise in alignment, driving teams toward measurable goals while fostering a productive and inclusive culture.
- Resilience to stay composed and supportive within fast-moving, pressured scenarios.
Desirable Additions
- Experience leading flagship or peak-demand stores.
- Background in optics, healthcare-regulated service, or priority-driven retail.
- Track record of identifying talent and developing future leaders.
- Comfort using data and trends to uncover improvements and optimize results.
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Reputable Benefits
At Boots, we believe a successful career shouldn’t come at the expense of reflection.
- Boots Retirement Savings Plan
- Discretionary annual bonus for those achieving top performance.
- Generous employee discounts on products, travel, and more.
- Enhanced parental support: generous leave with pay plus a maternity/paternity/adoption gift card for expecting or adopting families.
- FlexiBenefits Scheme offering perks like:
- Increased holiday time
- Discounted gym memberships
- Life assurance and activity passes
- 24/7 mental health support via TELUS Health and Employee Assistance Programme.
Explore the full benefits package on MyBoosts. Eligibility may apply and estimates from third parties aren’t endorsed by Boots.
Why Join Boots Opticians?
Our mission is “Help your customers see what’s possible”—not just for them, but for our colleagues too. We’re a proud advocate for diversity and equality, crafting an environment where everyone belongs, grows, and feels motivated.
What’s Next?
Apply today. Our team will follow up to discuss outcomes, next steps, or possible adjustments (e.g., part-time or job share arrangements) for any accessibility needs.
Let’s be brilliant together. 🖤
Contact: laura.bradley@boots.com
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