Cubitts
Store Manager Edinburgh
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Store Manager
40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed enough in three centuries. Products are tired, standards are mediocre, and the experience is dull. We're going to change that—and build Cubitts, the world’s most innovative and customer-centric spectacles company.
The Role
As a Store Manager, you’ll be the driving force behind your store’s and team’s success. Leading with energy and purpose, you’ll take full ownership of:
- Your store’s performance
- Team development
- Every customer’s experience
Working closely with your Assistant Manager, you’ll cultivate a team culture that is driven, collaborative, and focused on continuous growth.
You’ll confidently lead commercial performance, using insights to:
- Optimise operations
- Grow revenue
- Deliver outstanding service
At the same time, you’ll champion your team’s progression through:
- Clear succession planning
- Personalised development
Success will come from: ✔ How you inspire your team ✔ Your ability to delight customers ✔ Building a high-performing store
Key Responsibilities
- Lead recruitment, onboarding, and development of a high-performing team, with clear succession plans and personalised pathways for every member
- Drive team engagement and culture, targeting an engagement score of 85%+ and improving retention
- Accountability for store performance, ensuring operational excellence and alignment with business KPIs
- Set the standard for service excellence—embed and uphold customer non-negotiables, ensuring outstanding service measured by NPS and mystery shop results
- Act as a brand ambassador, engaging customers with Cubitts’ story, values, and craft, and supporting activities that attract and retain new audiences
- Drive excellence in Made to Measure and Bespoke services, partnering with your Assistant Manager to ensure seamless in-store experiences
- Be an expert in product and optical knowledge, leading complex dispenses and sharing expertise to build your team’s capability
- Maintain a clean, organised store—use data to optimise visual merchandising and stock, aligning displays with Cubitts’ visual identity to drive sales
- Collaborate across teams—share insights, drive improvements, and foster a united, high-performance culture
- Uphold Cubitts’ standards in professionalism, compliance, and integrity, ensuring your team operates within policy and best practice
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Who You Are
✅ Optical retail management experience in a customer-focused, service-led brand ✅ A confident, inspiring leader who drives team success with focus and commitment to excellence ✅ Passionate about people—champion inclusivity and empower your team through recognition and growth ✅ Leads with initiative, positivity, and patience, solving problems with practical, growth-minded solutions ✅ Resilient under pressure—quick to adapt to operational setbacks and confident in decision-making ✅ A results-driven, strategic thinker with strong business acumen ✅ Detail-oriented, taking pride in meticulous care and precision in team and store performance ✅ Ambitious and purpose-driven—ready to grow with a company that offers meaningful impact
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our Values – Who You Inspire
Pioneers – Leads by example, encouraging innovation, risk-taking, and continuous growth. Proud – Dedicated to excellence, supporting your team to uphold high standards and go the extra mile. For All – Humble, empathetic, and inclusive—fostering teamwork, open communication, and celebration of strengths.
Benefits
Cubs isn’t just a great place to work—it’s also packed with perks that matter:
✔ Complimentary spectacles and eye exams with generous discounts ✔ Flexible holiday – buy/sell hours to suit your needs ✔ Paid time off for life’s important moments ✔ Annual season ticket loan for transport ✔ Cycle to work scheme ✔ Life assurance
At Cubitts, we’re passionate about diversity, inclusion, and belonging. Our community is built on:
- Respect and value for all employees, customers, and partners
- Celebrating diversity in all forms—strengthening our culture through different perspectives
Contract
- Type: Permanent (40 hours, Monday-Sunday)
- Salary: £34,922.08
- Job Grade: Store Manager UK Level 1
- Location: Cubitts Edinburgh
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills