AllSaints
Store Manager (FTC) - Selfridges Menswear
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Store Manager – AllSaints at Selfridges, London
About AllSaints
At AllSaints, we transform feelings into confident, stylish experiences. Our globally recognised brand designs award-winning, timeless products crafted with sustainability in mind by artisans around the world. We seek talented individuals driven by the power of style—whether in-store, digitally, or as part of our global community.
Supported by our diverse team, this exciting moment demands-thoughtful and passionate leadership.
The Role: Store Manager
Reporting to the Brand Leader, you’ll:
- Lead and motivate your team to deliver exceptional customer experiences.
- Master first-line online customer service—responding effectively to emails, chats, and calls via our system.
- Balance operational excellence: customer journey, financial targets, and business updates.
- Uphold AllSaints’ standards as a trusted ambassador promoting our products and brand culture.
Your Community Focus
Your store is more than a shop—it’s the hub of an engaged community of customers who engage with the brand in-store, online, or via partnerships. Your energy, creativity, and strategic vision will make AllSaints feel unmistakably memorable.
Key Responsibilities
Team Enablement & Leadership
- Incentivize and educate your team with the latest product knowledge, brand strategies, and developments to inspire outstanding performance.
- Recognise and reward successes, while identifying growth opportunities for development.
- Recruit, uplift, and retain floor managers and stylists to achieve sales targets and customer satisfaction.
Retail Operations & Finances
- Optimise in-store aesthetics: Plan and implement monthly floor sets, spotlighting new collections and clearing deadlines.
- Utilise real-time reporting tools to monitor the sales floor, uncover trends, and mitigate risks promptly.
Exceptional Customer Engagement
- Manage holistic customer queries across channels: chat, email, calls—all aligned with your expertise in product knowledge and service delivery.
- Monitor team well-being and hygiene, promoting a pride-filled brand presence via internal feedback systems.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Issue Resolution & Fostering Loyalty
- Resolve people-related store matters collaboratively, ensuring a professional and positive environment.
Essential Skills
Leadership & Enthusiasm
- Natural leader: A self-starter who inspires and draws out the best in others. You celebrate diversity in strengths and team skills.
- Fashion lover: An incredible ambassador who lives and breathes AllSaints’ style—convincing others to see the magic in a new outfit.
- Relational proficiency: Builds connections, energises environments, and influences stakeholders with authenticity and decency.
Resilience & Tenacity
- Tenacious with a hunger for success: Expects excellence from self and teams—strong belief in overcoming stigma.
- Commercial acumen: Proficient in reporting tools and stakeholders—you know the business inside-out and passionately deliver customer needs.
Technical Adaptability
- Quick learner in digital systems—adaptability as a skill honed through evolving processes.
Authenticity & Impact
- Pillar of trust, discipline, and dedication: Holding the brand, customers, and team to high ethical and operational standards.
- Health and safety champion: Enforces care for team and customer safety with professional pragmatism.
Location: AllSaints Concession, Selfridges London
Store Location: TFL Zone 1 (approx. 5-minute walk to Bond Street station). Core Trading Hours: 10:00 am – 10:00 pm (extended hours seasonally).
<DataSelfridgesonAverage o>Selfridges consistently ranked the world’s most award-winning department store. AllSaints occupies our busy gems as the first and third floor—connected to fast-moving retail scenes onMarshallvilleandKingsrequest.**
Embrace Our Values
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The heart of AllSaints is a culture of collaboration, integrity, and integrity:
- The Customer is the Boss
- One Team – sharing ideas to empower our customers.
- We Do What We Say We Will – goal-driven and outcome-oriented.
- We Are Responsible – champions self-care, inclusivity, and forward-thinking commitments.
Benefits
- Wardrobe Allowance: Dress yourself in AllSaints designs daily to feel and perform at your best.
- Commission Scheme: Earn additional income by exceeding team targets.
- Disability Commitment: Confirmed as a disabled workers champion employer.
- Customer Return on Investment: Employee discounts and discounts for loved ones worldwide.
For enhancement based on service duration: Up to 2 years → 33 days off (25 days + bank holidays) From 2 years → 36 days off (28 days + bank holidays)
- Unlimited access to dental money and free virtual GP consultations (Aviva).
- UNUM Employee Assistance Program.
- Enhanced family benefits (neonatal, fertility, maternity, paternity, adoption, menopause).
- Mental Wellness Support:
- Health days for physical and mental stress relief.
- Dedicated mental health first-aiders in place.
- Discounted gym access & corporate discounts.
- Corporate zoom loans / eye care vouchers, season ticket loans plus more.
Diversity & Inclusion
Accredited independently for growing diversity cultures: We safeguard inclusivity across genders, race, disability, sexual orientation, faith, and beyond.
Yes, you aren’t alone. Even if self-cradled answers fuel your creativities—passion for our brand is the house fire extinguisher. We’ve placed a welcoming call: Those with enthusiasm and learning agility make us grow. We wish and have invested in people who vibe with our teams through trust and certainty. Ask questions (**or reference) in development and help align.”
We’re waiting to meet you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location