H&T Group Ltd
Store Manager - Full Time - Bury
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Store Manager - Full Time - Bury
Store Manager – H&T Pawnbrokers & Jewellers, Bury
Mission Statement
Are you a natural leader with a passion for people, performance, and customer service? Do you thrive in a fast-paced environment where you can make a real difference in the community? If so, H&T is looking for passionate individuals like you to lead our team as a Store Manager.
About the Role
Join a passionate team at the UK’s leading pawnbroker and one of the country’s top 10 jewellery and watch retailers. H&T offers:
- Supportive & inclusive culture that encourages growth, values diversity, and celebrates every colleague’s contributions
- Comprehensive training – no prior pawnbroking experience is required
- Opportunity to earn up to £4,000 extra annually through performance-based discretionary bonuses
Key Responsibilities:
- Team Leadership – Coach, develop, and inspire your team to meet quarterly financial and service goals, ensuring continuous improvement through training and flexibility
- Customer Excellence – Lead by example to deliver outstanding customer service, meeting every customer’s needs with high standards
- Regulatory Compliance – Ensure full adherence to legal, safety, and company policies to maintain a secure and productive environment
- Business Performance – Drive costs effectively, identify growth opportunities, and improve profitability on a consistent basis
- Strategic Collaboration – Work closely with the regional team, sharing best practices and aligning store initiatives with wider business objectives
- Innovation & Implementation – Plan and launch new initiatives while minimising disruption to customers and staff
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What We’re Looking For
We’re seeking candidates who:
- Love high standards and enjoy creating exceptional experiences—for both customers and colleagues
- Excel in leadership, team motivation, and development, with proven success in managerial roles—preferably in financial services or customer-facing environments
- Multilingual skills are a bonus – Ability to speak additional languages helps connect with our diverse customer base
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What We Offer
A competitive salary of £32,000, along with a comprehensive and rewarding benefits package, including:
Holiday & Flexibility:
- Up to 33 days holiday (30 days including bank holidays), increased with tenure
- Option to buy/sell holiday days for personal flexibility
Wellbeing & Rewards:
- Access to a private health plan
- Advantages through cycle-to-work scheme and season ticket loans
Work-Life Balance & Perks:
- Flexible schedule (every weekday from Monday to Sunday)
- Curriculum exchange rates, retail discounts (up to 25% off jewellery & luxury watches), and perks including collaborations with leading brands
Lead with purpose. Inspire your team. Make a tangible impact.
📩 Apply now to join H&T and take the next step in your leadership career. View the full job description and explore a day in the life of H&T with our promo video.
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