Crew Clothing Company
Store Manager
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Store Manager
Store Manager
Location: Fox Valley Employment Type: Full Time (37.5 hours per week) Note: This is a new store opening in May/June 2026.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a timeless British style for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customers at every step. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the Role
You will be responsible for driving consistent improvement to the store’s sales, KPIs, and overall measured success. Your key focus areas include:
- Recruiting, retaining, motivating, and developing the team to drive store success.
- Maintaining exceptional visual merchandising standards throughout the store.
- Creating a delightful shopping experience for customers every time.
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Responsibilities
- Delivering like-for-like (LFL) growth in store sales and performance against KPIs.
- Ensuring impeccable visual merchandising, effective space use, and stock visibility.
- Complying with instructions from senior retail team members.
- Developing, reviewing, and appraising your team based on performance while managing underperformance.
- Maintaining brand integrity through consistent team behaviours and uniform standards.
- Controlling payroll and store expenditures to stay within budget.
- Training and inducting the team to deliver excellent customer service.
Requirements
Essential Skills & Experience
- Customer service-focused
- Sales and target-driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
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Desirable Skills & Experience
- Good IT skills
- Experience managing poor performance
- Experience in premium fashion retail
Benefits
- Uniform Contribution: Gets you dressed for success with a uniform allowance.
- Future-Focused Pension Plan: Protect your long-term secure future.
- Rewarding Referral Program: Earn benefits by referring new team members.
- Comprehensive Professional Development: Continuous support for your career growth.
- Empowering Work Environment: A supportive culture that celebrates achievements and fosters growth.
Key Skills Alignment:
- Retail management
- Visual merchandising
- Fashion retail
- Customer service
- People management
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