Space NK
Store Manager Marlborough (37.5 hours)
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Store Manager Marlborough (37.5 hours)
Store Manager
If you love beauty, you’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
About the Role
The Store Manager’s main responsibility is to maximise sales and profitability whilst developing and retaining a high-performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to identify and drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- An ability to build strong working relationships within support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible and adaptable to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
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Role Responsibilities
- Coaching your team to ensure a ‘customer first’ experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering like-for-like (LFL) growth along with average transaction value (ATV), conversion rates, and AUS (Average Units Sold)
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy—adhering to all stock handling policies to ensure accuracy and minimise stock loss
- Ensuring team awareness and understanding of sales targets, ATV, AUS, and conversion targets on daily, weekly, and monthly basis, focussing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly, and yearly performance
- Creating an inclusive, welcoming, and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
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Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
To find out more about us, work culture, benefits, and our diversity, inclusion, and belonging initiatives, please visit our website.
How We Will Use Your Information
We will use the information you provide to help us process your application for the specific job you applied for. If you apply speculatively, your application will be assessed for relevant positions or business areas detailed within your inquiry.
Please note our current recruitment system does not use an automated filtering process.
All applications made via the website, through third-party channels, or in-store will be retained for a 12-month period unless requested otherwise.
This information will be considered for similar positions or reopening of the same vacancy during this 12-month period. To opt-out and request removal of your application details, email our recruitment team with the subject: RIGHT TO BE FORGOTTEN.
All such requests will be accommodated, and you will be informed upon deletion. Otherwise, your application will be treated as consent for us to retain your details.
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