Rainbows Hospice for Children and Young People
Store Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Store Manager
Store Manager â Retail, Rainbows Childrenâs Hospice
đ Location: Armstrongs Mill, 173 Charnwood Road, Shepshed, Loughborough LE12 9NN đˇ Salary: ÂŁ27,480 per annum â° Hours: 37.5 per week, rotating roster covering 5 days a week đ Interviews: Held on 29 July at Rainbows Hospice, Loughborough
About the Role
If youâre an ambitious retail leader seeking a role where commercial success meets meaningful impact, then open the door to this opportunity.
Youâll shape one of Rainbowsâ largest new retail stores, build a dedicated team, and play a critical role in funding life-changing care for babies, children and young people with life-shortening illnesses, alongside their families.
Apply now and be part of turning donations into compassion, care and brighter moments for local families.
"Be the driving force behind one of our newest retail ventures. Lead with purpose. Inspire a team. Make a difference every day."
What Rainbows Does
Rainbows Childrenâs Hospice provides specialist palliative care and end-of-life support across the East Midlands to:
- Over 750 babies, children, and young people diagnosed with life-shortening conditions.
- Approximately 3,000 associates (families, siblings and carers).
Every day, we strive to brighten short lives and support families across the region.
In 2024, we found a flagship-style retail store in Shepshedâour largest so farâoffering a unique blend of furniture, fashion and donation-driven retail. As Store Manager, youâll develop this exciting venture, driving sales, enhancing customer experience and championing donations to sustain our heartfelt work.
Responsibilities
Youâll manage day-to-day operations while driving the store toward exceptional performance. Key duties include:
- Commercial Leadership: Maximise sales, profitability and store performance through strategic decision-making.
- Team Management: Lead, inspire and develop a diverse team of full and part-time staff, volunteer teams, and currency contributors.
- Donation and Fundraising: Ensure strong donations and Gift Aid income are achieved to support our mission.
- Inventory: Maintain a flow of high-quality, seasonal stock across furniture, fashion and homeware.
- Logistics: Collaborate with the Furniture Delivery Service Manager to oversee collections, refreshes and deliveries.
- Digital Expansion: Work closely with the E-commerce Manager to grow online sales via platforms such as eBay and Depop.
- Customer Experience: Foster a welcoming and professional environment to engage customers and supporters.
- Purpose-Driven Store: Ensure the store continues to mission align, reinforcing Rainbowsâ supportive ethos to all who shop and volunteer there.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet â that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right â and where to focus when applying.
Full responsibilities are detailed in the Job Description.
Requirements
Weâre looking for a commercial, people-focused manager with a passion for excellent customer service, team development and meaningful impact.
Essential
- Proven experience in retail management, including staff supervision, budget management and financial reporting.
- Strong leadership skills with the ability to motivate, mentor and coach diverse teams.
- Customer service excellence; ability to maintain high service standards.
- Experience in leadership, recruitment and onboarding of both employees and volunteers.
- Confidence handling budgets and attaining financial targets in a fast-paced retail environment.
- Ability to adhere to capacity and safety regulations, including legal employee vetting.
Desirable
- Experience managing a furniture, fashion or retail environment in a large-format store.
- Familiarity with delivery operations, van drivers or logistics teams (partnership with our in-house service).
- Experience in donation or charity-based retail models.
Note: Complete details are included in the Person Specification.
Why Join Rainbows?
This isnât just a retail roleâitâs a movement. Every product sold, every donation received, every customer helped contributes to life-changing care for vulnerable children and families.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
As Store Manager, youâll:
- Launch a high-profile store in Shepshed and shape its growth.
- Build an engaged team aligned with our ** values of compassion and engagement**.
- Play a critical role in continuing the mission of Rainbows Hospice.
** Apply here** and join a team thatâs blazing a trail in retailâone that makes real difference.
Benefits & Perks
Rainbows offers a generous benefits package:
-
Commuting Support
- Eligibility for a blue light discount card and access to the Company Shop for discounts.
-
Financial & Wellbeing Support
- Healthcare cashback plan and comprehensive life assurance.
- Access to an Employee Assistance Programme (EAP).
- Wellbeing support, including Mental Health First Aiders on-site.
-
UAliability Flexibilities
- 27 days plus bank holidays per annum (bank-holiday work is covered on a rotational basis).
-
Pension Scheme (either contributory or salary sacrifice).
-
Work-life balance with an emphasis on health and employee contentment.
-
Social & Unofficially Perks
- All staff away days and team-building events.
- Guest speakers to inspire your teamâs professional development.
- Opportunities to contribute directly to meaningful community action.
Contact & Next Steps
For more details on this role, get in touch with:
Ben Wright, Retail Area Manager Email: ben.wright@rainbows.co.uk
To apply, complete the online application form, or if you need an alternative application method, accessible format or accommodation, please contact: [Training & HR Recruitment]: recruitment@rainbows.co.uk
Additional Notes for Applicants
â ď¸ This role is subject to: â A Basic DBS check. â Comprehensive pre-employment screening, including five-year employment referencing.
We reserve the right to close this advert early if applications preview our expectations. Apply fast!
âIt took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what Iâve been looking for.â
Jessica, London
Skills