Reiss Orlando
Store Manager | Swindon
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Why choose Reiss?
With the intrinsic sustainability, quality, and timeless elegance of our designs, our continued success comes as no surprise. Now operating in over 230 locations internationally—including standalone stores, concessions, and franchise operations—alongside a thriving online and app presence, Reiss’ position as a leading luxury brand is deeply established.
Working at Reiss, our shared purpose is simple: to grow our business, to anticipate and embody our customers’ needs, and to excel in everything we do.
For those joining our retail teams, this means delivering elevated customer service, curating store environments that stand out, and fostering strong teamwork to meet—and exceed—both customer expectations and business goals.
Role: Store Manager (Full-Time, Permanent)
Location: Swindon Outlet Store
As part of our Retail team, you’ll lead our Store in Swindon Outlet, ensuring that targets are met, objectives are achieved, and operational excellence drives results.
Key Responsibilities
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Strategic Store Leadership
- Plan and set the vision for the store’s long-term goals
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Operational Management & Performance
- Oversee and optimise overall store operations
- Drive high performance through key commercial and operational decisions
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Customer-Centric Leadership
- Lead the store team to deliver an exceptional, personalised, and tailored customer experience
- Uphold Reiss’ reputation for luxury and quality in every interaction and presentation
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Stock & Commercial Acumen
- Manage stock levels and make DATA-DRIVEN decisions to minimise shrinkage and loss
- Ensure timely execution of promotions, merchandising, and sales strategies per agreed standards
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- People Leadership
- Manage recruitment, talent engagement, and retention
- Conduct regular performance reviews and appraisal for the team
- Provide constructive feedback and support to foster professional growth
Ideal Candidate Profile
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Qualifying Experience: Previous retail management experience in a similarly scaled operation A proven MEMORABLE track record of business performance growth within retail environments
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Strategic Skills & Mindsets: Passion for premium/luxury retail (a welcome asset, though not essential—all retail backgrounds considered) Strong applied business acumen with hands-on experience in store profitability and profitability management Excellent retail merchandising and product management skills—with a keen eye for aesthetics, layout, and customer flow Ability to transition fluidly between customer service, operations, and technical retail functions Confidence working under high-pressure situations with unflappable composure in a fast-paced environment
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Soft Skills & Attitude: Driven, self-motivated, and laser-focused on personal and team goals, prioritising results Astellar people manager: capable of coaching, developing, and motivating teams to peak performance Strong written and verbal communication—both a speaker and listener, translating brand values clearly
Why Reiss Will Reward You
Here’s how we show our appreciation for your contributions:
- Workwear Allowance & Discounts Seasonal business wear credits. Generous employee discount on all Reiss purchases.
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Performance-Based Incentives Equity-aligned bonuses and commission structures, benchmarked to impact and contribution.
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Wellbeing Supports Comprehensive Employee Assistance Programme (EAP) covering mental health, financial guidance, and more. Fully funded health support via our medical cash plan. Discounted memberships to partner fitness studios/gyms.
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Personal Growth Career development opportunities with pathways to upskill. Family-friendly policies, including enhanced parental pay for eligible employees plus other accomodations.
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Work-Life Balance 25 days annual leave standard plus contracted bonuses. Employee referral scheme, incentivising impactful networking across the team.
At Reiss, we are more than a brand—we are a cultural force. Diversity is our strength, and we reckon with you through a completely fair, equal shoes-up journey. Whatever path you’ve walked, we celebrate your unique lens.
#WeAreReiss
Diversity & Inclusion Statement
We prioritise a culture of opportunity, ensuring NO CANDIDATE FACES DISCRIMINATION on grounds such as: gender/gender identity, family status/pregnancy, disability, age, racial background, ethnicity, national origin, religion, belief, or sexuality.
In truth, few people apply—unless they have already inherited doubt about meeting our criteria. That’s silly. We’d love to hear from you—your freshness of mindset could be exactly what our team needs. Apply anyway. We’re listening.
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