Store Sales Assistant

We are looking for a part time Sales Assistant to join the team & work in our Cardiff Store! As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community. What you'll be doing... You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics. Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting. Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers Support in always making the store a safe place for customers and our team through following our H&S best practice What are we looking for? A people person: You thrive on building connections and making customers feel at home. Friendly and approachable: Your warm demeanour and welcoming attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. Team player: You enjoy working with others as part of a team. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Previous retail or customer facing experience is desirable but not essential Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!! The fine print £13.45 per hour 8 hours Based in Cardiff Start date ASAP Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.