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FOOTASYLUM

Store Supervisor

Birmingham
Posted 16 days ago
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Store Supervisor (Full Time)

📍 Location: 087 Bullring

đź“… Contract: 40 hours per week

About the Role

We are hiring for a Full-Time Store Supervisor to join one of our exciting retail stores based with Footasylum.

Your role will involve working closely with the existing team to deliver the best possible customer shopping experience. At Footasylum, we place great value on our front-end retail staff and this is reflected in every aspect of our work.

The primary function of a Store Supervisor is to oversee retail staff within the store environment. You will be responsible for:

  • Monitoring employee performance
  • Solving day-to-day operational issues
  • Assisting customers when needed
  • Supporting the Store Manager in ensuring the team maximises sales, operates with a service-first mentality, and maintains high standards.

Each day will bring variety, and you will contribute to sustainable growth through best practices across our retail estate. Footasylum is proud to offer investment in training and development, providing you with the tools to achieve, develop, and progress.

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You will benefit from:

  • Regular 1-2-1 check-ins
  • Training and structured support
  • Clear pathways for progression within the business

Key Responsibilities

  • Lead a team of Sales Assistants, fostering a motivated workspace
  • Work independently and collaborate effectively as part of the team
  • Ensure a fast-paced environment runs smoothly with high organisation and efficiency
  • Maintain a customer-focused attitude for outstanding service
  • Represent partnership values and supervise operations aligned with company expectations

Why Join Footasylum?

  • We’ve grown significantly over recent years, remaining vibrant, engaged, and innovative.
  • Opportunities to influence decision-making and contribute to shaping retail standards.
  • Collective company ethos focused on customer satisfaction and employee fulfilment.

We celebrate diversity by embracing varied perspectives, ensuring dynamic and inspiring teams where everyone feels valued and empowered.

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About You

The ideal candidate will:

  • Have a strong passion for Fashion Retail and align with our company values
  • Have prior experience in Fashion Retail (preferable)
  • Be capable of managing and motivating teams effectively
  • Thrive in independent and collaborative work environments
  • Demonstrate strong verbal and written communication skills
  • Excel in fast-paced environments with excellent organisation
  • Uphold a customer-first mentality

Recruitment Process

Applications are reviewed individually, and shortlisted candidates will engage in an informal conversation to determine alignment with the role.

We prioritise open dialogue and value collaborative interaction. Expect an environment of transparency, helping you learn about Footasylum's people, goals, and culture—while we understand why you aspire to join.


Diversity is not merely encouraged but celebrated, strengthening our ability to innovate and deliver exceptional service.

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Skills

Fashion Retail
Team Management
Customer Service
Problem Solving
Communication
Organizational Skills
Sales Maximization
Training and Development

Location

Birmingham, England, United Kingdom

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