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Store Supervisor (Perm, Full-Time) – Regent Street, London
We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in our flagship store on Regent Street, London.
As a supervisor here, you’ll act as the key link between store management and the sales team, driving service, sales, and exceptional customer experience.
About The North Face
The North Face is part of VF Corporation, a global apparel leader connecting people to the lifestyles they love. Our purpose is clear:
"We power movements of sustainable and active lifestyles for the betterment of people and our planet."
As the premier exploration company, we spark curiosity, innovate, build communities, and lead with integrity. We’re constantly seeking fresh ideas, adventure, and diverse perspectives to fuel our growth.
Why Join Us?
We empower our Store Supervisors to develop their full potential, mentoring them for future store management roles. With customer-focused skills, you’ll make a real difference in sales, staff development, and operational excellence.
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Key Responsibilities
In this entry-level management position, you’ll support the Store and Assistant Store Manager in:
- Driving sales and profitability
- Coaching and motivating sales associates to deliver top-tier customer service
- Maintaining store standards in line with The North Face’s visual merchandising guidelines and brand aesthetic
- Ensuring operational policies and KPIs are met, contributing to store success
- Taking responsibility for store opening/closing, including managing teams when needed
Who We’re Looking For
The ideal candidate brings: ✔ A passion for customer service – Love engaging with people and creating a vibrant, thriving team ✔ Leadership in action – Hands-on mindset, enthusiasm, and energy to inspire the team ✔ Retail experience preferred – Ideally with fashion or lifestyle retail background ✔ Strong communication skills in English (additional languages are a bonus) ✔ Proficiency in POS systems and MS Office ✔ Flexibility for weekend, evening, and holiday shifts as required
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We expect all supervisors to live our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
Benefits
We offer a total well-being package for all VF associates, including: 🔹 Competitive salary, performance bonus, and a pension scheme 🔹 Discounts (50% off retail products—just for you!) 🔹 Career ownership – Upskilling across VF brands via tailored training: from inductions to online/face-to-face sessions 🔹 A culture of respect – Your feedback and growth matter
Free to Be: A Community of Belonging
At VF, we celebrate diversity and authenticity, ensuring every associate feels valued and can bring their true self to work.
As an equal-opportunity employer, we’re committed to supporting disadvantaged groups while providing fair opportunities for all.
Start your journey with us—apply today! High application volumes mean we’ll only contact shortlisted candidates.
Reference: R-20260608-0037
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