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Store Supervisor
David Clulow (Part of EssilorLuxottica)
Lead by example. Deliver exceptional service. Build your future.
At David Clulow, eye care is personal, stylish and considered. Since 1962, we’ve built a reputation for premium optical care, contemporary designer eyewear and outstanding customer service. Our customers visit us not just to see better, but to feel confident and look their best.
We’re looking for an ambitious Store Supervisor to join our David Clulow concession within John Lewis. This opportunity has arisen due to an internal promotion, making it an excellent chance for someone ready to take the next step in their retail career. Working closely with a small, supportive team, you'll gain exposure to all aspects of retail leadership in a store known for developing future talent.
What you'll do
- Support the Store Manager in the day-to-day running of the store
- Lead by example on the shop floor, delivering exceptional customer service
- Drive sales performance through outstanding customer conversations
- Coach and motivate colleagues to achieve their individual and team goals
- Maintain high standards of store presentation and operations
- Build strong relationships with John Lewis customers and colleagues
- Take ownership of the store and step up when needed in the manager's absence
- Develop your leadership skills as a Store Supervisor in a fast-paced retail environment
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What you'll get
- Free eyewear annually with immediate eligibility
- Monthly bonus potential up to £350 plus uncapped commission
- Family and friends discount of up to 75% with free eye tests
- 33 days annual leave with the option to buy or sell holiday
- Employee Assistance Programme for confidential wellbeing support
- Opportunities to support the OneSight EssilorLuxottica Foundation
- Clear progression opportunities within David Clulow and the wider EssilorLuxottica business
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What we're looking for
- Previous retail sales experience with a proven track record of delivering results
- Ambition to progress into future leadership and management roles
- A confident, hands-on individual who enjoys supporting and developing others
- Strong communication skills with a people-first approach
- Customer-focused, proactive and solutions-driven
- An interest in fashion, luxury retail and delivering standout service
- Optical retail experience and/or previous Store Supervisor experience would be advantageous, but is not essential
Whether you're already a Store Supervisor looking for your next challenge, or an experienced sales professional ready to step into a Store Supervisor role for the first time, this is a fantastic opportunity to develop your career within a premium retail environment.
Apply now and take the next step in your career with David Clulow as a Store Supervisor.
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