Crocs, Inc.
Store Team Lead, Banbridge
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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same—and that's exactly how we like it.
About the Role
Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc., you’re not expected to fit a mold; you’re encouraged to break the mould and create something better.
As a Sales Team Lead, you will play a pivotal role in providing valuable experiences and world-class service to our consumers every day. In this position, you will be responsible for:
- Overseeing all opening and closing procedures
- Educating team members on products and promotions
- Driving daily sales targets to achieve company goals and initiatives
This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.
Responsibilities
- Deliver outstanding service to our consumers using the C.H.A.R.M. service model
- Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns
- Coordinate, delegate, and prioritize tasks to meet store deadlines while ensuring follow-up on daily activities
- Learn and assist across departments, including:
- Consumer service
- Product knowledge and placement
- Visual presentation
- Stock room management
- Support team members in daily retail operations, such as:
- POS system management and use
- Stock replenishment
- Pricing and markdown processes
- Promotion of loyalty programs
- Maintaining cleanliness and recovery standards
- Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
- Adhere to Crocs, Inc. Asset Protection policies, including:
- Shortage prevention
- Inventory control
- Compliance procedures
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Requirements
- 2–3 years of total retail experience, with a preference for candidates with previous store leadership roles
- Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours
- Regular attendance is essential
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers
- Strong communication and interpersonal skills, with the ability to build rapport with both consumers and team members
- A proactive approach to completing tasks efficiently and with attention to detail
- Commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success
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Company Policy
The company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
Job Category: Retail
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