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Strategic Account Manager
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⭐ Strategic Account Manager – QSR & Enterprise Partnerships
📍 London, United Kingdom 📌 Hybrid Working Available
We are partnering with a leading global online delivery platform to appoint a Strategic Account Manager to manage and grow a high-impact enterprise QSR partnership in the UK.
This role sits within the Strategic Accounts function and is responsible for driving commercial growth, managing senior stakeholder relationships, and delivering end-to-end performance across a complex national account.
You will act as the key commercial lead, shaping strategy, unlocking growth opportunities, and ensuring strong execution across cross-functional teams.
Key Responsibilities
Strategic Account Ownership
- Own a major enterprise QSR partnership end-to-end
- Act as primary point of contact for senior client stakeholders
- Lead Joint Business Planning (JBP) and long-term account strategy
Commercial Growth & Performance
- Drive revenue, order volume, and profitability growth
- Translate data into actionable commercial insights and strategies
- Improve performance across key commercial and operational KPIs
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Business Planning & Reviews
- Lead Quarterly Business Reviews (QBRs) with senior stakeholders
- Own weekly/monthly reporting, forecasting, and trade performance
- Support campaign planning and execution of growth initiatives
Cross-Functional Execution
- Collaborate with Sales, Marketing, Operations, Product, and Analytics teams
- Ensure delivery of campaigns, product launches, and national initiatives
- Coordinate multiple internal and external stakeholders
Relationship Management
- Build strong senior-level partner relationships
- Influence decision-making to drive mutual growth outcomes
- Navigate complex, multi-stakeholder environments
Candidate Profile
- Experience in Key Account Management, Partnerships, or Commercial roles
- Strong commercial mindset with proven growth delivery
- Excellent analytical skills with ability to turn data into action
- Experience leading QBRs, JBPs, and senior stakeholder discussions
- Strong communication, negotiation, and influencing skills
- Highly organised with strong project management capability
- Proactive, execution-focused, ownership-driven mindset
- Interest in food delivery, hospitality, or QSR sectors
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Desirable
- SQL or advanced analytics exposure
- Experience with franchise or multi-location business models
- Background in platform, marketplace, or high-growth environments
What’s on Offer
- Ownership of a high-impact national enterprise account
- Direct exposure to senior stakeholders internally and externally
- Fast-paced, high-growth commercial environment
- Strong cross-functional collaboration and visibility
- Clear progression opportunities within strategic accounts
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