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Strategic Account Manager | Join Ayvens and Shape Sustainable Mobility
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Get better with every move.
About the Role
As a Strategic Account Manager, you will:
- Own the relationship with FFM’s Corporate Accounts
- Ensure adherence to Contractual and Commercial Conditions
- Create sustainable long-term partnerships rooted in Customer Service Excellence
- Drive innovative thinking and thought leadership to strengthen collaboration
- Grow FFM’s fleet penetration and deliver incremental value to mutually beneficial outcomes
Roles and Responsibilities
- Contribute to the company’s business targets, maximising sales and profitability across your portfolio
- Identify and develop client objectives through collaboration with senior stakeholders
- Deliver exceptional customer service and account management across your allocated accounts
- Ensure customer requirements are fully specified, understood, and communicated
- Maintain meeting customer expectations while reporting activities (risks/opportunities) to the company
- Engage directly with customers, fostering relationships with all levels of their organisation
- Stay updated on legislative, industry, and product developments
- Ensure accurate regular reporting and maintain the CRM database
Requirements
Essential Experience
- Previous Contract Hire Account Management (with experience managing fleets over 250 vehicles)
- Project management experience in implementing new accounts
- Ability to work with multiple stakeholders, including leadership and key decision-makers
- Skills in influencing, persuasion, and relationship building
- Proven ability for solution delivery and ownership, including introducing new ideas
- Strong time management, organisational skills, and delegation
- Exceptional communication – both verbal and written
- Commercial awareness and sound decision-making capabilities
- Deep expertise in the vehicle industry
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Why Apply? (Even If You Don’t Quite Meet the Criteria!)
At Ayvens, we believe diversity and inclusion breathe life into our mission. Studies show underrepresented groups often hesitate to apply unless they meet exact criteria—but we want you anyway. If this role excites you, don’t let perfection keep you from applying!
What We Offer
Rewards & Financial Benefits
- Competitive pension scheme
- Annual salary review and incentive bonus system
- Give As You Earn (GAYE) scheme
- Employee referral bonus (up to £1,000 per referral)
- Retail/commercial discounts programme
- GymFlex membership options
- Cycle to Work scheme
Health & Wellbeing
- Life Assurance coverage
- Health assessment options
- Travel insurance
- Dental insurance
- Critical illness cover
- Personal accident insurance
Work–Life Balance
- 25days annual leave + a celebration day
- 37.5-hour workweek (Monday–Friday, no weekends)
- Holiday buy/sell scheme
- Volunteer time allocated
- Personal development time
- (Study support where applicable)
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Workplace & On-Site Facilities
- Free parking (limited)
- EV charging points
- Bike storage and shower facilities
- Complimentary breakfast
- Staff social events
Why Ayvens?
We’re more than just fleet management—we’re drivers of change in sustainable mobility, guiding businesses toward net-zero and digital advancements. Our mission is to empower clients through mission-driven solutions built on:
| Core Values | What We Believe |
|---|---|
| Authenticity | Innovation based on truth and transparency. |
| Curiosity | Continuously asking questions and finding better solutions. |
| Commitment | Pursue excellence—from our teams to our practices. |
| Collaboration | Strengthened by diverse voices and new ideas. |
Join us to influence mobility’s future, and let’s redefine success together!
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Ayvens: потому что прогресс начинается с тебя.
Note: Duplicate sections (e.g., company mission reworded twice) were preserved for clarity.
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