Cirium
Strategic Account Manager, Airlines
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Strategic Account Manager, Airlines - Europe
📍 Location: London Wall (Hybrid: 3 days/week in office)
✈️ This role requires regular travel (internationally) to meet in person with key clients.
Are you passionate about building strategic partnerships and driving growth in the aviation industry?
Do you thrive in a customer-focused environment where you can shape solutions and influence senior stakeholders?
About The Business
At Cirium, our goal is to keep the world connected. We are the industry leader in aviation analytics; helping our customers understand the past, present, and predicting what will happen tomorrow. Our mission is to transform the aviation industry by enabling airlines, airports, travel companies, tech giants, aircraft manufacturers, financial institutions, and many more accelerate their own digital transformation. You can learn more about Cirium at https://www.cirium.com/
About The Role
As a Strategic Account Manager, you will manage and grow a portfolio of existing customers while developing new business opportunities across your territory. You’ll focus on building strong relationships, understanding customer challenges, and delivering solutions that create measurable value. This role combines account development with proactive new business generation to support ongoing growth.
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Responsibilities
- Manage a portfolio of clients to optimise satisfaction, engagement, retention, and growth
- Drive new business sales by acquiring new logo clients
- Build and deliver short- and medium-term territory and account plans to maximise revenue
- Identify customer challenges and collaborate internally to deliver effective solutions
- Communicate Cirium’s products and services aligned to customer business objectives
- Understand client requirements, purchasing processes, and decision-making dynamics
- Arrange and lead meetings with clients and prospects (in person and virtually)
- Maintain accurate records using Salesforce.com and other sales tools
Requirements
- 5+ years of experience in a revenue generating role with European Airlines.
- Strong understanding and practical application of value-based selling
- Experience in strategic account management or similar roles in aviation, SaaS, or information services
- Track record of delivering growth and consistently exceeding targets
- Ability to communicate a clear future vision to customers and stakeholders
- Capability to quickly understand complex data and technology solutions
- Strong communication, relationship-building, and customer focus
- Collaborative team player with effective internal communication skills
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Working For You
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers, and private medical benefits
- Wellbeing programs and life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel season ticket loan and Electric Vehicle Scheme
- Optional dental insurance
- Maternity, paternity, and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support charities and causes that matter to you
- Employee resource groups with dedicated volunteering time
- Access to extensive learning and development resources
- Employee discounts through the Perks at Work scheme
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We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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