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Birmingham City Council

Strategic Lead - Temporary Accommodation - Homeless Centre

West Midlands
£54.4k – £64.9k/yr
Posted 2 days ago
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Strategic Lead - Temporary Accommodation - Homeless Centre

Strategic Lead – Temporary Accommodation Service – Homeless Centre

Grade & Salary

Permanent position Grade 6 – £54,495–£64,811 (Consultation grade – subject to formal evaluation under the Pay Equity Review)

Contract Details

Working 36.5 hours per week

Eligibility

Sponsorship is not available for this post. Applicants must have the right to work in the UK without employer sponsorship throughout the appointment.


About the Role

Birmingham City Council is seeking an exceptional Strategic Lead – Temporary Accommodation Service to lead one of the city’s most critical homelessness services.

This high-profile leadership role focuses on:

  • Strategic and operational management of Temporary Accommodation provision across Birmingham.
  • Ensuring homeless households receive suitable support and accommodation while the Council fulfils its statutory duties in a financially sustainable manner.

Reporting to the Head of Service, you will:

  • Develop and implement innovative temporary accommodation solutions.
  • Oversee major accommodation contracts and budgets.
  • Drive service transformation to improve resident outcomes while reducing reliance on costly emergency provision.

Key Responsibilities

  • Lead the strategic and operational delivery of the Temporary Accommodation Service.
  • Develop and implement innovative approaches to procurement, supply, and contract management of temporary accommodation.
  • Reduce reliance on unsuitable emergency accommodation while improving move-on outcomes for affected households.
  • Oversee performance, utilisation, and financial management of accommodation provision city-wide.
  • Lead large-scale service improvements, transformations, and efficiency programmes.
  • Build strategic partnerships with housing providers, landlords, contractors, and key stakeholders to expand accommodation options.
  • Use data, insights, and market intelligence to inform service planning, performance improvements, and future provision.

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About You

We are seeking a strategic leader with substantial experience in managing complex housing services and driving change within a demanding operational environment.

You Will Bring

  • Substantial senior management experience in homelessness, temporary accommodation, or related housing services.
  • In-depth knowledge of homelessness legislation, housing policy, and temporary accommodation delivery.
  • Experience managing at scale: large-scale services, contracts, budgets, and resources.
  • A proven track record of service transformation, performance improvement, and delivering value for money.
  • Strong commercial awareness, including procurement, contract negotiations, and partnership development.
  • Outstanding stakeholder management, negotiation, and influencing skills.
  • Ability to lead high-performing teams through change while maintaining a customer-focused approach.

Why Join Us?

This is a unique opportunity to lead a service at the core of Birmingham’s homelessness response. Your role will:

  • Shape the future of temporary accommodation provision across the city.
  • Influence large-scale housing solutions while delivering meaningful impact for vulnerable residents.
  • Work with one of the largest local authorities in Europe, contributing to a transformational Housing Services strategy.

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Diversity & Inclusion Commitment

We encourage applications from all backgrounds and aim to reflect the communities we serve. For this level, ethnic minoritised groups remain underrepresented, so the council will use positive action measures to support more diverse shortlists. This may extend recruitment timelines but is essential to achieving inclusive staffing.

Disability Support

Birmingham City Council is an accredited Disability Confident Leader employer, fully committed to employing, retaining, and developing all staff. If you require any reasonable adjustments, additional support, or accessibility accommodations during your application, please inform us.

Local Authority Values

Our organisation prioritises an equitable recruitment process. If you have a disability, long-term health condition, or neurodivergence, please disclose this—we will discuss support needs with demonstrative sensitivity. (Contact: Resourcing@birmingham.gov.uk for informal enquiries.)

Essential Formalities

  • A DBS check will be mandatory before employment.
  • Proof of right to work in the UK (per Home Office requirements) is required before any offer is confirmed.
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Skills

Strategic Leadership
Housing Services Management
Homelessness Legislation
Contract Management
Budget Management
Service Transformation
Performance Improvement
Stakeholder Management
Negotiation Skills
Influencing Skills
Data Analysis
Market Intelligence
Partnership Development
Customer Focus
Operational Management
Procurement

Location

West Midlands, England, United Kingdom

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