Pacific Life Re
Strategic Partnerships Manager
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Strategic Partnerships Manager
Strategic Partnerships Manager
As a Strategic Partnership Manager, you will be responsible for driving new insurer partnerships for the Protection Platform and maximising long-term value from existing insurer and strategic partnerships within the RevOps Protection Platform team.
Key Responsibilities
Driving Mutual and Ongoing Partner Value
- Own the long-term success of each partnership, ensuring sustained value for both the partner and UnderwriteMe
- Identify opportunities that improve partner performance, including growth, efficiency, product coverage, and customer experience while boosting UnderwriteMe revenue
- Evaluate partnership performance and commercial outcomes regularly to ensure continued alignment
Ongoing Partner Management & Governance
- Build strong relationships with senior stakeholders across underwriting, claims, operations, sales, technology, and leadership
- Act as the primary owner of both day-to-day and strategic partner relationships
- Lead regular operational, commercial, and strategic governance meetings with partners
- Serve as an escalation point for partnership challenges, ensuring resolution is fast-paced and pragmatic
Influence Change & Product Evolution
- Lead partner engagement on product changes and roadmap priorities across the Protection Platform
- Challenge partners for improvements, pushing for change in areas like processes, technologies, or workflows
- Drive buy-in from partners for enhancements (product, data, integrations, operational processes, and commercial structures)
- Balance partner constraints against internal goals to accelerate product evolution
Partnership Development & Growth
- Guide insurer partnerships from sales, negotiations, and contracts to retention
- Develop deep relationships with existing insurers and other strategic partners
- Expand revenue through upsell, cross-sell, and future product opportunities
- Enhance partner commercial and operational objectives across UnderwriteMe
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Performance, Reporting & Optimisation
- Track, analyse, and report on partnership metrics and alignment with strategic goals
- Use data insights for prioritisation and decision-making
- Proactively address performance concerns or value-related issues
Market & Product Collaboration
- Serve as UnderwriteMe’s representative of insurer partners internally
- Facilitate direct feedback between partners and product/technology teams
- Stay informed on insurtech, insurance trends, and regulatory impacts on partner value
- Participate in panel discussions and industry events to promote UnderwriteMe
Suitable Candidates
This role welcomes individuals who thrive in environments blending structure with relationship-building across cross-functional teams. You should:
Essential Qualifications
- Significant experience managing insurer or enterprise partnerships in insurtech, insurance, fintech, or SaaS environments
- Proven ability to manage ongoing partner performance and drive complex change
- Strong understanding of insurer operating models, underwriting, product development, and economics
- Commercial acumen and experience influencing senior stakeholders
- Exceptional negotiation, communication, problem-solving, and network-building skills
- Demonstrates resilience, tenacity, and dedication to growth
- Ability to think strategically and leverage data-driven insights
Desirable Traits
- Experience selling technology-driven or platform-based solutions
- Existing relationships with senior stakeholders across major UK insurers or retailers
- Familiarity with product-led business models
- Background in high-growth scale-ups or similar fast-moving environments
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Company Culture at Pacific Life Re
Every team member is valued for their unique experiences, opportunities for development, and individual career ambitions. Our culture balances productivity with fun and enthusiasm, fostering a healthy work-life balance through initiatives like:
Leave Benefits
- 25 days of annual holiday with the option for extra days
- Adoption and fertility leave
- Generous parental leave policies
Healthcare
- Comprehensive private medical insurance for employees and dependents
- Group Life Insurance covering up to 9x basic salary
- Group Income Protection (up to 75% of salary)
- Coverage of basic vision care and optical benefits
Savings & Retirement
- 15% contribution across employee/employer contributions to retirement plans
Wellness Initiatives
- Subsidised gym memberships
- Employee Assistance Programme
- Cycle to Work and Electric Car Salary Sacrifice Schemes
- Paid time for volunteering
- Charitable donation-matching
Diversity & Inclusion
Pacific Life Re embraces the authenticity of each employee, partner, and community—a culture dedicated to fostering diversity and inclusion. Reasonable accommodations are actively offered to ensure equal opportunity for all applicants within the recruitment process. If needed, contact our team to arrange adjustments. Our core company values underpin all actions and collaborative partnerships. (Please see our values page for full details.)
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