Standard Chartered
Strategic Supplier Relationship Manager
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Strategic Supplier Relationship Manager (HR & Travel)
Job Summary
We are seeking a highly experienced and commercially astute Strategic Supplier Relationship Manager to oversee and elevate the Bank’s most critical HR & Travel supplier partnerships, with the flexibility for the role to be based in either UK or Poland.
In this strategic role, you will act as the primary executive interface between the Bank and its key suppliers, driving long-term value, strengthening trust, and ensuring alignment with business priorities. You will play a pivotal role in shaping supplier strategy, enhancing performance, and ensuring resilience across the Bank’s third-party ecosystem.
This position requires a senior professional with the credibility and influencing capability to engage effectively with senior stakeholders across a global organisation, while managing complex, high-value supplier relationships.
Key Responsibilities
Strategy & Relationship Leadership
- Act as the primary executive point of contact for designated strategic HR & Travel suppliers
- Develop and implement supplier strategies aligned with business objectives, demand planning, and contractual commitments
- Lead strategic relationship management, driving collaboration, innovation, and long-term value creation
- Facilitate joint business planning, performance reviews, and continuous improvement initiatives
- Identify and assess new strategic supplier opportunities
Performance Management & Value Optimisation
- Own and monitor relationship health indicators (e.g., trust, responsiveness, strategic alignment)
- Establish and oversee supplier KPIs, scorecards, and performance frameworks
- Lead executive governance forums with senior stakeholders and suppliers
- Drive cost optimisation, value engineering, and efficiency initiatives
- Conduct root cause analysis for performance issues and implement sustainable improvements
- Ensure ESG (Environmental, Social, Governance) commitments are embedded and tracked
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Risk Management & Governance
- Identify and mitigate supply chain and relationship risks, ensuring business continuity
- Monitor market, geopolitical, and industry trends impacting supplier performance
- Ensure robust resilience and contingency planning for critical services
- Maintain high-quality supplier data and governance standards
- Support regulatory, audit, and compliance requirements related to third-party risk
Skills and Experience
The ideal candidate will have:
- 5–10+ years of experience in strategic supplier or vendor management, ideally within financial services or large multinational organisations
- Proven track record in managing and influencing executive-level supplier relationships
- Strong expertise in HR & Travel categories and/or Professional Services procurement
- Demonstrated ability to deliver strategic thinking and decision-making across complex environments
- Strong understanding of vendor management, procurement processes, and governance frameworks
- Excellent stakeholder management and influencing skills across global, multicultural environments
- Strong communication, negotiation, and presentation skills at senior levels
- Advanced commercial and business acumen
- Ability to analyse, structure, and manage relationships using both quantitative and qualitative metrics
- Self-motivated, resilient, and results-driven mindset
Qualifications
- Bachelor’s degree or equivalent qualification
- CIPS or equivalent certification (advantageous)
- Fluent in English
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.
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Our purpose, to drive commerce and prosperity through our unique diversity, and our brand promise, "to be here for good," are achieved by how we each live our valued behaviours:
- Do the right thing: Assertive, challenge one another, living with integrity while keeping the client at heart
- Never settle: Continuously improve, innovate, and learn—from success and failures
- Are better together: Foster inclusivity, embrace differences, and build for the long term
We celebrate your unique talents and empower every individual to thrive.
What We Offer
Committed to our Fair Pay Charter, we provide:
Competitive Salary & Benefits
- Core bank funding for retirement savings, medical and life insurance
- Flexible and voluntary benefits (location-dependent)
- Leave & Working Flexibility
- Annual leave, parental/maternity (20 weeks), sabbatical (12 months max), volunteering leave (3 days)
- 30+ days annual leave (combining annual and public holidays to meet global standards)
- Flexible working (hybrid/home/office options per business needs)
- Wellbeing Support
- Access to Unmind (digital wellbeing platform)
- Resilience and human skills development courses
- Global Employee Assistance Programme, mental health first-aiders, and self-help resources
- Continuous Learning
- Reskilling/upskilling opportunities and access to physical, virtual, and digital learning
- Inclusivity & Belonging
- Diverse, values-driven culture where everyone is valued
- Opportunities to realise full potential across all teams, functions, and geographies
Join us and make a difference—here for good.
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