Strategy Consultant

About Rixxo Rixxo | The B2B eCommerce Experts is a dedicated eCommerce agency in 2012 by brothers Chris and Richard after they built and sold their own eCommerce business in the music industry. Our vision is simple: be the most trusted partner in B2B commerce transformation. We want fewer businesses wasting time and budget on shiny tools that don’t deliver. We want more trusted advisors, stronger outcomes, and better ways of buying and building And we want to be at the centre of it, doing the work that moves things forward. Our mission is to help our clients grow with intent, not guesswork. We do this by aligning technology to strategy, connecting the right partners, and staying close through delivery.

Role Description

We’re looking for a Strategy Consultant to join the team at Rixxo.

Strategy Consultant — A consulting role focused on client delivery and contributing to Rixxo's evolving processes. The entry point to the consulting team. The role requires lived experience working inside a B2B ecommerce business. You will operate with autonomy, work primarily remotely with client-site time, and contribute to sales efforts through existing account growth and new business referrals. About the Role As a Strategy Consultant at Rixxo you will lead strategic relationships with B2B eCommerce clients. You will run workshops, facilitate planning sessions, and guide clients from ambition to measurable outcome. You will work primarily remotely with client-site time as needed, operating with real autonomy and access to senior support when you need it. You will use our Foundations™ and SPIN APE™ frameworks to structure your work, and contribute to how we evolve them over time. Core Responsibilities Lead Platform Selection Guide clients through platform selection using the SPIN APE™ framework Start with needs before features, focusing on business outcomes Conduct thorough discovery across Situation, Process, Impact, and Needs Structure vendor engagement: align vendors with business context, manage proposals, evaluate responses objectively Ensure platform decisions serve business goals, people, and process Collaborate with solution architects during later evaluation stages Lead Clients to Success Run workshops and lead client onboarding using Foundations™ Facilitate goal discovery and translate client ambitions into SMART objectives Define milestones as moments in time, with clear dependencies Stay engaged through execution, maintaining strategic alignment Work autonomously across Advisory Access and Collaborative Partner tiers, accessing senior support when needed Deliver Strategic Value Lead strategy sessions, quarterly reviews, and annual planning Use data to guide recommendations and identify growth opportunities Monitor performance and adjust plans to optimise client outcomes Set measurement frameworks that track meaningful business results Grow Client Accounts Identify expansion opportunities within existing client relationships Contribute to proposals and later-stage sales conversations Generate new business through referrals, events, and networking Represent Rixxo at industry events and build partner relationships Contribute to Rixxo Evolve and improve our service offering and processes Document what works and codify repeatable approaches Create content for case studies and marketing initiatives Collaborate across the team to solve client challenges Professional Development Develop consulting skills through client work and internal contribution Learn Rixxo's frameworks and evolve them through practice Build capability in facilitation, goal-setting, and strategic thinking Grow towards Senior Strategy Consultant responsibilities