Valence
Strategy & Operations Associate
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About Valence
We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes, and recognized as one of the Inc. 5000 fastest-growing private companies in America. Our clients include companies like Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS, and Bristol Myers Squibb.
Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insights into diverse organizational approaches to AI transformation. Your clients won't be standard enterprises—they'll be the leading companies defining AI-first business transformation across every major industry.
The Role
In this role, you will work directly alongside our Managing Director, Europe—our co-lead of our Global Sales team—acting as an extension of his capacity across executive priorities, client relationships, sales operations, and strategic initiatives.
You will be a thinking partner and operator: someone who brings structure to ambiguity, executes with precision, and earns trust with senior leaders—both internally and at some of our largest enterprise partners. The best person in this role will grow quickly into a broader remit. This is a generalist seat designed to train future leaders.
What You’ll Do
Sales Operations
- Maintain granular oversight of pipeline health, team activity, and key commercial metrics.
- Identify trends, risks, and gaps in the pipeline to flag these proactively.
- Support oversight of high-impact key deals.
- Draft decks and communications to align stakeholders.
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Relationship Management
- Maintain a structured and thoughtful engagement cadence with senior stakeholders and C-Suite at our largest enterprise customers.
- Coordinate outreach across events, emails, and meetings to ensure relationships remain warm, consistent, and purposeful.
- Track the relationship history and surface timely opportunities for re-engagement.
Partner & Adviser Management
- Help manage relationships with a select group of channel partners and advisers.
- Ensure their activity is tracked and aligned with European growth goals.
Communications & External Presence
- Assist with the preparation of talking points, speeches, and presentation materials for conferences, panels, and industry events.
Strategic Initiatives
- Lead or support a range of ad hoc strategic initiatives as they arise.
- Serve as a trusted thinking partner on complex business problems.
Executive Administration
- Take full ownership of the MD’s calendar, ensuring his time is allocated to critical priorities.
- Prepare sharp briefing materials with fresh background context that sharpens meetings for maximum impact.
What We’re Looking For
- 3-6+ years of professional experience in consulting and/or a fast-paced B2B startup.
- Ability to diagnose problems, break them down, and solution with precision for impact.
- High-velocity execution skills to orchestrate multiple work streams while keeping the smallest details in check.
- Fluency with advanced AI tools for business applications.
- Outstanding verbal and written communication skills, able to adapt style for internal and external audiences.
- Comfort with data manipulation and visualization to distil key insights into actionable value.
- A self-motivated, adaptable, and resilient approach to problem-solving, with a willingness to push boundaries.
- An appetite to embrace challenges, experiment, and continuously learn through high-quality feedback.
- Clear motivation to join an early-stage team and contribute to big missions from day one.
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What You’ll Get
Ownership & Rapid Growth
- Outsized missions from day one, with direct responsibility for company-leading projects.
- Work alongside the executive team, with transparency into strategy and real-time decision-making.
- Influence the company’s direction through customer feedback and cutting-edge market intelligence.
AI-First Operator
- Work directly with cutting-edge AI, next-generation platforms, and real-world implementations.
- Gain expertise in enterprise AI transformation across Fortune 500 companies in multiple industries.
- Establish yourself as a recognized leader in advancing how AI transforms work at a global scale.
Compensation
- Competitive salary (base + bonuses).
- Comprehensive health coverage (medical, dental, vision) from day one.
- Generous PTO, company-wide R&R shutdowns, and paid parental leave.
- Support for a retirement plan for US and global employees.
Equity
- Meaningful ownership in a venture-backed company at a key growth inflection point.
- Financial upside tied to our rapid and sustained scaling.
- Potential top-up grants as we scale—your compensation grows alongside the impact you make.
Top-Performing Culture
- A culture that attracts top talent: intensity to win, growth without limits, and a team that solves the hardest problems and celebrates bold wins together.
Learn more [here] and [meet our team] to see our vision in action.
Location and Work Environment
This position requires a minimum of 3 days per week (Tues-Thurs) in-office presence in Central London (Waterloo), June-to-September.
Candidates must be comfortable working with colleagues across time zones and be prepared to travel occasionally to Europe, the US, and Canada as needed. Valid travel documents are required.
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