Valence
Strategy & Operations Associate
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About Valence
We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes, and ranked as one of the Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS, and Bristol Myers Squibb.
Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insights into diverse organizational approaches to AI transformation. These aren’t just any enterprise clients—they’re the companies defining what AI-first business transformation looks like across every major industry.
The Role
In this high-impact role, you’ll work directly alongside our Managing Director, Europe—our co-lead of the Global Sales team—acting as an extension of their capacity across executive priorities, client relationships, sales operations, and strategic initiatives. You’ll be a thinking partner and operator: someone who brings structure to ambiguity, executes with precision, and earns trust with senior leaders—both internally and at some of our largest enterprise partners. The best person for this role will grow quickly into a broader strategic remit—this is the kind of role that provides exceptional generalist training for future leaders.
What You’ll Do
Sales Operations
- Keep the Managing Director (MD) informed on pipeline health, team activity, and key commercial metrics.
- Identify trends, risks, and gaps in the pipeline and flag them proactively.
- Support oversight of key deals from a commercial and operational perspective.
- Draft decks and communications to support internal decisions and client engagements.
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Relationship Management
- Maintain a structured and thoughtful engagement cadence with senior stakeholders and C-Suite at our largest enterprise customers.
- Coordinate outreach across events, emails, and meetings, ensuring relationships remain warm, consistent, and purposeful.
- Track relationship history and surface timely moments for re-engagement.
Partner & Adviser Management
- Help manage relationships with a select group of channel partners and advisers across Europe.
- Ensure their activity is tracked, aligned, and driven toward European growth goals.
Communications & External Presence
- Assist in preparing talking points, speeches, and presentation materials for conferences, panels, and industry events.
Strategic Initiatives
- Lead or support ad hoc strategic initiatives as they arise.
- Act as a trusted thinking partner on emerging business problems, providing creative solutions.
Executive Administration
- Maintain full ownership of the MD’s calendar, ensuring their time is allocated to the right priorities.
- Prepare sharp briefing materials and background context ahead of key meetings so every interaction lands well.
What We’re Looking For
Essential Qualifications
- 3–6+ years of professional experience in consulting and/or a fast-paced B2B startup environment.
- Ability to diagnose complex problems, break them down, and develop impactful solutions.
- High-velocity execution skills—keeping multiple work streams on track with a natural attention to detail.
- Fluency with advanced AI tools for business (e.g., enterprise AI platforms, LLM integrations, NLP applications).
- Outstanding verbal and written communication skills, with the ability to adjust styles for both internal and executive audiences.
- Comfort with data manipulation and visualization to communicate insights in a compelling way.
- Self-motivated, adaptable, and resilient—driven to exceed expectations in a fast-moving environment.
- Willingness to embrace challenges, experiment, and learn continually through high-quality feedback.
- Clear motivations for joining an early-stage, venture-backed team.
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What You’ll Get
Ownership & Rapid Growth
- Outsized missions from day one, with direct responsibility for company-defining projects.
- Work alongside the executive team—gain transparency into strategy and decision-making.
- Influence the direction of Valence through real-time customer feedback and market insights.
AI-First Operator
- Work directly with cutting-edge AI models and next-generation enterprise platforms.
- Build expertise in enterprise AI implementation, engaging directly with Fortune 500 teams across multiple industries.
- Establish yourself as a recognized leader among peers in shaping how AI transforms work at scale.
Compensation & Benefits
- Competitive salary, inclusive of base + performance bonuses.
- Comprehensive benefits from day one:
- Health coverage (medical, dental, vision)
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support (available for US and global employees)
Equity & Growth Potential
- Meaningful ownership in a venture-backed company at a growth inflection point.
- Financial upside tied to scaling rapidly—grants and equity raises as Valence and you deliver exceptional performance.
- Your compensation grows alongside your impact—**top performers receive /u](top-up grants **on top of continued growth).
Top-Performing Culture
- A team built for outstanding talent: intense collaboration, limitless growth opportunities, and a culture that solves hard problems and celebrates big wins.
- Learn more about us and meet the team here.
Location & Work Environment
This role requires 3 days per week (Tues–Thurs, minimum) on-site at our Central London (Waterloo) office. You must be comfortable working with colleagues in different time zones (including the US), and have valid travel documents to visit European countries, the US, and Canada as needed.
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