Birmingham City University
Student Records Analyst
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Department Student and Programme Administration
Location: Joseph Priestley Building
Salary: £32,006 to £35,331 per annum
Post Type: Full Time
Release Date: 06 July 2026
Closing Date: 23.59 hours BST on Sunday 19 July 2026
Interview Date: Thursday 06 August 2026
Reference: S126030
About Birmingham City University
At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.
Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.
Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.
By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.
Role Summary
We are seeking a Student Records Analyst to join our Department of Student and Academic Services, supporting the delivery of high-quality services across the University.
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In this role, you will provide a high-quality user experience for students and staff by ensuring the accuracy and integrity of the student record throughout the student lifecycle, from enrolment to graduation. You will contribute to the effective delivery and continuous improvement of student records and systems, ensuring services are efficient, compliant with academic regulations and statutory requirements, and aligned with University priorities.
Key responsibilities include:
- Maintaining the accuracy of student records
- Applying comprehensive knowledge of academic regulations and statutory reporting requirements
- Supporting the effective delivery of the student lifecycle
- Scoping future system developments by gathering business requirements
You will work closely with colleagues across Professional Services and key stakeholders to ensure student records systems and processes are effective, compliant, and responsive to institutional needs.
Essential Requirements
- Experience in the use of a corporate student record system, in particular SITS:Vision.
- Experience of managing projects and successfully delivering projects to schedule, quality and budget.
- A good understanding of the student lifecycle and how it is administered.
- Excellent stakeholder engagement.
- Strong interpersonal skills with the ability to lead, negotiate, persuade and influence.
- Commitment to a client-centred approach to service delivery.
- Strong written and verbal communication skills (including reporting and presentations).
- Excellent organisational skills and ability to produce operational work plans.
Further Information
If you are excited by the opportunity to help shape the future of the Department of Student and Academic Services, we would love to hear from you.
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For an informal discussion about the role, please contact Chris Marshall at Chris.Marshall2@bcu.ac.uk.
Please note that we reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to apply as early as possible to avoid disappointment.
Why not explore our campuses using our interactive map: Interactive Map | Birmingham City University
Why work for us
- Work–life balance – Generous leave and hybrid working (role dependent).
- Career development – Opportunities to grow, develop and progress your career.
- Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
- Inclusive culture – A supportive, diverse environment where everyone belongs.
Visa Sponsorship
This role does not meet the minimum salary requirements for Skilled Worker visa sponsorship. We are therefore unable to consider applicants who require sponsorship to work in the UK.
Equality, Diversity & Inclusion
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Disability Confident Employer
Birmingham City University is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.
Further Details
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