Bournemouth University
Student Recruitment Operations Officer
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About The Role
We are seeking a proactive and highly organised Student Recruitment Operations Officer to join our Student Recruitment, Outreach & Events team within Marketing, Recruitment & Communications (MRC).
This is an exciting opportunity to play a central role in managing our Student Ambassador Programme and supporting the effective delivery of student recruitment, outreach, widening participation and events activity across Bournemouth University.
You will lead the day-to-day management of our Student Ambassador workforce, overseeing recruitment, induction, training, deployment, engagement and performance. You will ensure ambassadors are allocated effectively across a wide range of activities, while maintaining high standards of compliance, wellbeing and service delivery.
Alongside this, you will coordinate key operational processes across the team, including financial administration, resource and equipment management, systems, reporting, health and safety, safeguarding and event logistics. You will also help us identify and implement improvements that make our processes more efficient, consistent and responsive.
Working closely with colleagues across MRC, understand operational requirements and ensure resources are aligned with our priorities. You will be comfortable managing competing demands and taking ownership of operational projects from planning through to delivery.
We are looking for someone with strong organisational and communication skills, experience of coordinating complex processes and the confidence to supervise or manage staff, student workers or volunteers. You will be proactive, solutions-focused and able to exercise sound judgement while working both independently and as part of a busy, collaborative team.
Experience of student recruitment, outreach, widening participation or student employment would be beneficial, but most importantly, you will bring a commitment to excellent service and continuous improvement.
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This role would suit someone who enjoys combining people management with hands-on operational delivery and who is motivated by the opportunity to make a real impact within a dynamic and ambitious team.
This position will not typically meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System, unless exceptional circumstances apply, e.g. meeting the ‘new entrant’ criteria.
About The Department
Our Marketing & Communications department is made up of experts in student recruitment, design, digital, PR, market research and more, all of whom work to support BU’s strategic plan. We work with senior stakeholders to influence recruitment targets and support the university in shaping our portfolio to optimise recruitment. We embed effective internal communications activity throughout the University to ensure academic and professional services staff are well equipped and informed.
About Us
Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community.
BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
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More than just a job! Working for BU provides you with access to a fantastic range of benefits.
Core Package
- PAY– a competitive salary with opportunities for pay progression
- PENSION– a valuable defined benefit pension with generous employer contributions
- HOLIDAY– Annual leave entitlement of 30 days plus bank holidays and winter closure (pro rata if part time)
- WORK LIFE BALANCE– flexible working arrangements including opportunities for hybrid working and flexitime (role dependant)
You will also have access to a wide range of voluntary benefits:
Health & Wellbeing: Employee assistance programme, dental care scheme, health cash plan
Financial & Discounts: Discounts including a reduction of fees for family members who study at BU
Travel: Cycle to work scheme, secure bike stores, showers and lockers, free bus travel between campuses, discounted bus travel
Sports & Activities: Sport BU has a wide range of activities which staff can access
Family: Enhanced maternity, paternity and adoption leave, on-site nursery with discounts for BU staff
Modern, vibrant campus locations: Bright and flexible work and meeting spaces, with on-site food outlets and coffee shops
A job description for this position is available at the top of this page. If you require this in a different format, please contact us at hrvacancies@bournemouth.ac.uk.
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