EF Education First
Student Services Coordinator
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Your Role
EF Manchester International Language Campus is looking for an organized and customer-focused individual to join our team as a Student Services Coordinator.
In this role, you’ll be the first point of contact for students and staff, ensuring a welcoming, engaging, and well-run campus experience. You’ll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations.
Position Details:
- Full-time – 5 days per week
- Hourly contract with potential for permanent
- June 2026 start date
If you’re proactive, personable, and eager to gain experience within international business, we encourage you to apply.
Careers at EF | Open the world with us [https://careers.ef.com/]
At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Responsibilities
- To provide outstanding customer service
- To support students in their daily life and enable them to achieve the best experience and highest learning possible
- To maintain excellent relationships with sales colleagues, giving prompt, consistent service
- Participates in student intakes, including preparing welcome bags and producing student identification badges
- Deals with general daily student enquiries
- Provides support to the Student Services team regarding student attendance; monitoring and recording daily registers, following up with non-attending students
- Assist with student satisfaction follow ups as and when required
- Ensures reception area is kept clean, tidy & professional looking at all times
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Requirements
- Highly motivated, energetic, positive
- Excellent customer service skills
- Excellent communication & people skills
- Confident with IT
- Enjoys working in a busy & varied service environment
- Highly organised with attention to detail
- Ability to handle difficult situations with ease & remain calm & positive under pressure
- Flexible attitude to work and creative problem solver
- All offers are subject to a clear enhanced DBS check and two references
- Legally able to work in the UK at commencement of employment
Why you will love working with EF
- Continuous professional development
- Work in a truly international environment
- Regular social events
- Ambition is nurtured and fast-tracked career enhancement opportunities are provided
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Employee assistance program
- Private health insurance
- Life insurance
- Access to EF Hello language learning
EF Education First – Our History and Values [https://drive.google.com/file/d/1JZt8qFlMF6J_v4Hqxw1fVik9uzpIlZ52/view?usp=drive_link]
Career Progression at EF [https://drive.google.com/file/d/1xZflUpjmv7P4Y9Cbv6cEizTD3QuAlz7l/view?usp=drive_link]
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
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EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1
At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.
We offer immersive short-term and long-term language courses and programs across different languages in the countries where they’re spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.
EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.
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