Union Of Brunel Students
Student Support Administrator
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Student Support Administrator
Uxbridge | £27,193 per annum, £27,193 is inclusive of £2,508 London Weighting | 37 hours per week
About Us
At the Union of Brunel Students, our mission is simple: to positively impact every student’s time at university. We provide support, representation, opportunities and experiences that help students thrive both academically and personally. We are looking for a friendly, organised and compassionate Student Support Administrator to join our Advice Service.
About the Role
The Student Support Administrator is a key front-line role within the Union. You will be the first point of contact for students accessing our services, providing a welcoming and supportive experience while ensuring they are connected to the right support at the right time. Working closely with the Advice and Wellbeing Team and Student Voice Team, you will provide administrative support across student advice, hardship funding processes, student democracy and representation.
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Key Responsibilities
- Act as the first point of contact for students, staff and visitors.
- Provide an inclusive reception service.
- Respond to enquiries across multiple channels.
- Support students through information, guidance and signposting.
- Maintain confidential records.
- Support the Advice Service, Hardship Fund and Student Voice activities.
About You
You will have excellent communication and Organisational skills, a commitment to customer service, experience using Microsoft Office, and a genuine interest in supporting students.
Our Benefits
We offer a generous benefits package to reward our staff's hard work and commitment, including:
- Generous holiday allowance - 25 days a year plus bank holidays (This will be pro rata'd for part-time employees). Additional days are usually given at Easter and Christmas in line with the University closure dates (usually about 5 additional days a year).
- Long service - 2 additional days leave will be given after 5 years continuous service
- On-site parking – Parking on campus at a low-cost rate.
- Flexible Working - The Union adopts a flexible working environment.
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Ready to Apply?
If you are passionate about creating engaging experiences and helping students make the most of their time at Brunel, we would love to hear from you. For further details on The Union of Brunel Students and the Full Job Description, on application you will be directed to our website where you can view the Job Pack
Closing Date: 23:59 26th July 2026
We reserve the right to close this vacancy early should we receive our applicant quota.
Interviews week commencing 3rd August 2026
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