The Diamond Learning Partnership Trust
Student Support Officer at King James Academy Royston
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Student Support Officer
Location: King James Academy Royston
Reporting to: Head of Year
Start Date: 1 September 2026
Salary: SCP 6-10 (dependent on experience, pro rata)
Contract Type: Full-time, Permanent, Term-time only (37 hours/week, Monday–Friday)
About The Role
We are seeking a dedicated, organised, and compassionate Student Support Officer to join our pastoral team at King James Academy Royston.
This is a key role within the school, focusing on supporting the physical, emotional, and pastoral wellbeing of students while providing high-quality administrative support to the Deputy Headteacher (Inclusion), Heads of Year, and the wider pastoral team.
You will act as a vital point of contact for students, families, and external agencies, ensuring every student receives the support they need to succeed academically and personally.
Key Responsibilities
- Provide a single point of contact for students, families, and external agencies on wellbeing, safeguarding, and pastoral matters
- Support Heads of Year with attendance, behaviour, and student welfare concerns
- Maintain accurate student records, updating systems such as Arbor
- Liaise with external provision and agencies, tracking progress and supporting interventions
- Contribute to safeguarding processes as part of the trained safeguarding team
- Investigate behaviour incidents and support restorative approaches
- Support the operation of internal systems including Reset Room and detentions
- Work collaboratively with SENDCo to support students with additional needs
- Be a visible presence around the school, assisting students during the day
- Assist with events, such as parents’ evenings and year group activities
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About You
We are looking for a candidate who:
- Is confident and resilient, with the ability to challenge where needed
- Has excellent communication and interpersonal skills
- Is highly organised and efficient, able to manage competing priorities
- Works effectively both independently and as part of a team
- Demonstrates integrity, discretion, and professionalism
- Is commited to student welfare, safeguarding, and inclusion
About The School And Trust
King James Academy is a through-school (ages 5–18), formed in 2019 from the amalgamation of two middle schools and an upper school.
Since 2020, the school has been part of the Diamond Learning Partnership Trust, a collaborative group of schools across Cambridgeshire, Peterborough, and North Hertfordshire, dedicated to providing high-quality education.
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Located approximately 12 miles from Cambridge with easy access to London, the Academy is rooted in a strong and supportive community. The predecessor schools were all graded ‘Good’ by Ofsted prior to merging.
We offer:
- Excellent opportunities for career progression within the Trust
- A focus on professional development
- A collaborative, values-driven school community
Benefits
- A supportive and collaborative working environment
- The opportunity to make a real difference to students’ lives
- Ongoing professional development opportunities
- Strong school values and high expectations
Safeguarding Statement
King James Academy Royston is commited to safeguarding and promoting the welfare of children and young people. All staff are expected to uphold this commitment. Appointment to this post is subject to satisfactory pre-employment checks, including an enhanced DBS disclosure.
Please direct applications per the school’s recruitment process. Early applications encouraged, as the vacancy may close after a suitable candidate is found.
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