FS8 - Pilates. Tone. Yoga.
Studio and Sales Manager
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Studio and Sales Manager
About FS8
FS8 is a progressive new fitness movement that remixes the best elements of three modalities: Pilates, Tone and Yoga. It’s low impact, high energy training developed to strengthen every body and every mind without the fluff.
The FS8 workout is designed to break the mold and incorporate revolutionary, science-backed techniques to lengthen, strengthen, stabilize and mobilize your body in a full-body workout that ties in with your physical and psychological well-being. We’re focusing on strength and flexibility while throwing out all the clichés – and getting people to rethink how Pilates, tone and yoga can work for them.
At FS8, we're defined by eight elements that support functional strength, with our foundation structured on four core workouts: FS8 Original, FS8 Blast, FS8 Remix, and FS8 Restore. Every workout is formulated based on these elements, developed in consultation with leading fitness experts with the objective of unlocking the power of strength and confidence in every person. FS8’s unique circuit-style workouts draw from a curated library of over 5,000 exercises, meaning variety is guaranteed at every visit. Participants can expect results-based and community-oriented training that delivers results.
FS8 was originally founded in Australia in 2021 and has more than 30 studios across the globe, spanning 5 countries.
Our new FS8 studio in West London is looking for an energetic Studio and Sales Manager to deliver an incredible customer experience and lead the team at the studio. This is an amazing opportunity to join our team.
Position Overview
As the Studio and Sales Manager, you will oversee the daily operations, sales, and staff management to ensure an exceptional member experience. You will be responsible for driving membership acquisition and retention, maintaining operational excellence, and fostering a supportive, inclusive studio culture that aligns with FS8’s core values.
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Key Responsibilities
Operations & Sales
- Execute pre-sale strategies to build a strong foundation of founding members.
- Manage and track leads, trials, and membership conversions to meet studio KPI goals.
- Ensure the studio maintains a high standard of cleanliness, organization, and equipment maintenance.
- Manage studio email, virtual communications, and member inquiries promptly and professionally.
- Open and close the studio, ensuring all setup and breakdown duties are completed.
Coaching & Member Engagement
- Coach 10–12 FS8 classes per week, with flexibility based on coverage needs.
- Build relationships with members to foster community engagement and retention.
- Clearly explain FS8 programming and membership options to prospective members.
- Collaborate with the marketing team to execute social media and local marketing initiatives.
Staff Leadership & Development
- Recruit, train, and oversee studio staff and Front Desk personnel.
- Manage staff schedules, ensuring smooth operations and adequate class coverage.
- Host regular staff meetings to align on goals, updates, and operational excellence.
- Communicate consistently with staff regarding studio updates, program changes, and member trial/conversion data.
Community & Business Development
- Build and maintain relationships with local businesses and organizations to drive B2B partnerships.
- Represent FS8 in the community to enhance brand awareness and studio growth.
- Organize and participate in community events and activations.
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Requirements
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Prior experience in a leadership and/or sales role within the fitness industry (preferred).
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Experience with Mindbody Business software.
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Strong sales acumen with a proven track record of meeting and exceeding KPIs, both online and offline.
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Excellent organizational and time management skills.
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Strong interpersonal and communication skills.
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Strong critical thinking and problem-solving abilities.
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Punctual and reliable.
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Ability to implement and streamline new procedures in a diverse environment.
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Ability to recognize areas of improvement and proactively communicate with management.
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Effectively manages a team.
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Minimum education:
- Preferably includes/ training can be provided for the right candidate: Mat and Reformer certification.
- Applicants with a 450-hour comprehensive Pilates education (minimum includes: Mat, Reformer, and Springboard) will be strongly considered.
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Valid CPR and First Aid Certificate.
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Demonstrates anatomical knowledge with a focus on safety.
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Excellent customer service skills.
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Experience teaching 6 or more participants in an apparatus-based group class.
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Demonstrated group reformer instruction abilities.
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Professional and effective communication skills.
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In-depth understanding of the benefits of Pilates, Tone, and Yoga.
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Willingness to evolve with new developments in the fitness industry.
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Comfortable incorporating Yoga, Trigger Point, and Foam Roller into the teaching repertoire.
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Passion for learning and attending continued education training.
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