BT Group
Studio Lead - In House Creative Agency
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Studio Lead - In House Creative Agency
# Studio Lead - In-House Creative Agency
Req ID: 60300 Job Function: Brand and Marketing Posting Dates: 02/07/2026 – 16/07/2026 Division: Consumer Job Location: GBR-London, BTHQ One Braham Avenue Working Model: Hybrid (3 days in office, 2 days remote) Salary: Competitive with excellent benefits
About the Role
The Studio Lead is the operational core of BT Group’s in-house creative agency, driving a transformative consolidation of three separate creative studios into a unified model. This isn’t merely coordination—it’s a role centred on governance, enabling innovation, and safeguarding team performance, quality, and wellbeing.
You will become the Front Door into the Studio, the single point of accountability for every incoming brief. You’ll assess readiness to proceed, push back when necessary, and shield the team from overloading or workflow chaos. Additionally, you’ll act as the definitive resource tracker—ensuring the right people with the right skills are assigned to projects, and that the business maintains open visibility on capacity and skill gaps.
Reporting directly to the Principal Operations Lead, you’ll play a pivotal role in analysing how the studios function today while shaping their future operational framework.
Key Responsibilities
Front Door & Brief Management
- Validate every incoming brief for clarity, scope, and feasibility before escalation to the team.
- Collaborate with Client Services Managers to optimise workflow efficiency, planning, and execution.
- Ensure briefs align with deliverable timelines, resource availability, and studio capabilities—raised as urgently as they are misaligned.
Resource & Capacity Management
- Maintain real-time capacity tracking across the studio using Monday (interim) and Screendragon (future).
- Allocate assignments based on skill fit, workload levels, personality alignment, and project needs.
- Proactively flag capacity bottlenecks and risks to the Principal Operations Manager to prevent last-minute delivery issues.
- Build a forward-looking pipeline analysis, forecasting peaks and pressure points to pre-empt resourcing shortages.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Process Governance & Operational Excellence
- Enforce consistent adoption of studio protocols and standards, calling out deviations regardless of contributor.
- Uphold operational efficiency, ensuring projects stay on course and documentation remains accurate, compliant, and project-ready.
Essential Skills & Experience
- Studio/Traffic/Production Management: Proven experience in in-house creative agencies or multi-disciplinary studios as a Lead, Traffic Manager, or Senior Coordination Lead.
- Gatekeeping: Ability to filter and refine briefs—rejective high-risk/low-quality work before commencing.
- Multi-Disciplinary Allocation: Rightful assignment of in-house talent + freelancers based on personality, resource needs, and workload balance.
- Operational Compliance: Handling freelance onboarding, IR35 compliance, and contract administration for a combined workforce.
- Risk Mitigation: Track record of avoiding delivery failures by flagging capacity and pipeline vulnerabilities.
- Financial Oversight: Experience with cost-tracking, purchase orders, expenditure reconciliation, and budget compliance.
- Software & Tools: Proficiency with resourcing/workflow tools like Float, similar platforms.
Desirable Skills & Experience
- In-house agency/brand-side background within telecoms, media, or large B2C sectors, with exposure to consolidation initiatives.
- Familiarity with IR35 status determination and freelance frameworks.
- Experience using Yuno Juno or comparable freelance-sourcing platforms.
- Prior involvement in studio transformations or operational change projects.
- Understanding of Agile/Scrum methods, paired with formal training (e.g., PRINCE2, PMQ).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our Offer
Tailor your package to fit your priorities, from growth support to lifestyle enhancements. Core benefits include:
- 10% bonus potential on achieving performance targets
- 24/7 private healthcare for you and your immediate family
- Market-leading carers’ leave (up to 2 weeks paid)
- Equalised parental leave—18 weeks full pay, 8 weeks half pay
- Discounted BT products: EE services, plus wider benefits available
- Industry-leading pension: 5% contribution from you, 10% from us
- Accrued leave buy scheme
- Flexibility to select supplements like premium healthcare, dental, or fitness memberships
About BT Group
We’re the UK’s leading communications group, connecting businesses, consumers, and public sector organisations under BT, EE, Openreach, and Plusnet. Our connect-for-good purpose drives innovation at scale, leveraging technology and AI to transform how we operate—simplifying complexity, strengthening customer impact, and steering sustainable growth.
As a company that shapes critical infrastructure, we foster a culture built around chravell-site commitment: we’re customer-first challengers, bold in ambition and unified in purpose. Joining (BT Group equips you to influence bold decisions, shape the nation’s communications future, and make a meaningful difference—professionally and through the reach of our network.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location