John Lewis Partnership
Supermarket Assistant
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Supermarket Assistant
Supermarket Assistant - Waitrose & Partners
About the Role
As a Supermarket Assistant, you’ll play a vital role in delivering Partner-led service and expertise that sets Waitrose apart. Your passion for food and dedication to exceeded customer expectations will help shape the Waitrose experience—ensuring loyal customers keep returning and recommending us to others.
Your energy and commitment will leave a lasting impression on every customer visit. Enhance your pay with Night Premium (£3.75/hr) for shifts worked 22:00–06:00, provided to all eligible Partners.
Key Responsibilities
Your role will involve leading customer service while supporting day-to-day shop operations:
- Stock management: Maintain fully stocked shelves and ensure products are visible and accessible for customers.
- Online fulfilment: Prepare orders for Click & Collect and home delivery to meet customer demands.
- Wastage reduction: Audit expired/dated products and apply discounts or markdowns where appropriate.
- Team support: Assist with checkouts, Click & Collect collection/dispatch, and ad-hoc customer service tasks when needed.
- Shopkeeping: Ensure a tidy, safe, and welcoming environment—including cleaning and general maintenance.
Essential Requirements
- Strong communication skills to collaborate effectively with colleagues and interact positively with customers.
- Commitment to customer service excellence—delivering passion and energy in every interaction.
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Desirable (but not mandatory) Experience
- Previous experience in retail or customer-facing roles.
- ** profundamente el interes in trends** in food and beverage (ideally hands-on knowledge).
- A flexible approach to meet the needs of the shop and support colleagues.
Location & Details
Where? Abingdon (Waitrose & Partners) 📍 Abbey Close, Abingdon, Oxfordshire, OX14 3HL
Contract: Permanent, Part-Time (9.75 hrs/week) 📅 Fixed Hours (Fixed Sunday & Friday shifts):
- Sunday: 10:00–16:15
- Friday: 16:30–20:30
Start Rate: £13.00/hr (↑ to £13.25 after 90 days) Career Level:** Partnership Level 10
Application Essentials
✅ Close Date: July 6, 2026 🔗 Learn More: Waitrose Abingdon Recruitment Video 💬 Pre-employment vetting may apply (including DBS checks if required). This will be explained during the recruitment process—complete promptly to avoid delays.
ABOUT THE PARTNERSHIP
The John Lewis Partnership—home to Waitrose and John Lewis—is the UK’s largest employee-owned business. Here, "Partners," not just employees, drive growth through our shared values and rewards. You don’t just work here—you own this business with us.
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Core Beliefs & Principles
🔹 Passion: Never Knowingly Undersold on price, quality, and care. This defines our commitment to food lovers and John Lewis’s reputation for excellence. 🔹 Ownership: True ownership means contributing + earning rewards according to every Partner’s efforts. 🔹 Inclusivity & Respect: A space where diversity thrives. We listen, learn, and celebrate each other’s uniqueness. 🔹 Work-Life Balance: Flexible working hours, compressed working options, and other options (where possible) are supported—discuss with your recruiter.
“Where do you really belong? Here. In our Partnership.”
Why Join Us?
✦ A collaborative culture: Challenges and celebrations are shared by all. ✦ Benefits beyond the salary: Investment in personal and collective growth. ✦ Real impact: Your decisions shape how the business—and its customers—thrive.
Candidates who apply early stand out—apply quickly to see if your values align.
Next Steps
No need to rush—simply complete the application and check your inbox for vetting details if required. We appreciate you investing in this opportunity!
For further enquiries, email the hiring manager directly. (This is not required at application stage.)
Join Waitrose today—where Partners make the difference. 🚀
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