John Lewis Partnership
Supermarket Assistant
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Supermarket Assistant
Supermarket Assistant – Waitrose & Partners
About the Role
As a Supermarket Assistant, you’ll play a crucial role in shaping the Waitrose customer experience. Delivering Partner-led service and unwavering passion for food, you’ll set our brand apart—and inspire food lovers to return again and again.
Your commitment to excellence will earn trust and loyalty for life.
Remote (on-site): Holsworthy (Waitrose & Partners), Station Road, Holsworthy, Devon, EX22 6AZ
- Pay: £13.00/hour (£13.25 after 90 days)
- Contract Type: Temporary
- Hours: Part-time, 15 hours/week (Friday/Saturday/Sunday, evenings)
- Job Level: Partnership Level 10
Night Premium Rate: Any hours worked between 22:00–06:00 attract an extra £3.75/hour (encompassing existing Premium arrangements).
Key Responsibilities
Your role goes beyond customer service—it’s a dynamic combination of helpful interaction and essential shop-keeping tasks:
- Stock replenishment – Ensuring shelves are full, products are properly placed, and perfect for customers’ convenience.
- Fulfilling online orders – Preparing e-commerce deliveries for same-day shipment to customer doors.
- Reducing wastage – Correctly applying product due diligence, markdowns, and date management to minimise food loss.
- Cross-team support – Assisting with:
- Checkout operations
- Managing Click & Collect orders
- Fulfilling on-demand customer requests
- Ad-hoc operational demand across the store.
- Maintaining store standards – Keeping the environment safe, organised and clean.
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Skills & Experience
Essential Requirements
- Strong communication skills for seamless teamwork and customer interaction.
Desirable Qualities
- Experience in customer-facing roles (a welcome advantage).
- Keen knowledge of food/drink trends and a natural interest in our offerings.
- Flexibility to assist the wider team, with willingness to adapt across shifts/locations.
About the Partnership
We’re the UK’s largest employee-owned business, home to Waitrose and John Lewis, evoking pride in our unique model.
Catalogue of Partnership Values includes:
- Purpose-Driven: We build a happier world for customers, colleagues, and workplaces—crafted by, not to, Partners.
- Diverse Ownership: We’re not employees; we’re co-owners—collectively accountable for revenue, success, and innovation.
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Commitments to ours & yours
- Commitment to needing competitors unwavering ethics. Our Never Knowingly Undersold (NKOU), promise drives our pricing, quality and service benchmarks.
- Growth & Ownership: Colleagues (Partners) influence, debate, and shape change.
- Flexibility: Holistic flexible working is encouraged. Discuss needs during your interview.
- Safeguarding considerations may apply (DBS vetting for some roles). Vetting is required upon offer acceptance and carried out by a third-party agency, alongside probity checks for specific positions.
URGENT Note: Vacancies may close early—PLEASE APPLY SOON.
Fulfil the role today: Secure inspiration at our rotational film series: [detailed org link removed] (Link now more accessible at Holsworthy store Front of House).
Begin your story at WaitrosePartnershipTalent.com (see job listing reference).
© Partner Trust 2025
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