John Lewis Partnership
Supermarket Assistant
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Supermarket Assistant
Supermarket Assistant
About the Role
As a Supermarket Assistant, you’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that competitors can't match—passionate Partners serving food lovers!
Your drive to go the extra mile makes all the difference in the impression our customers have of the Waitrose brand and keeps them returning again and again, earning their trust for a lifetime.
In addition to your contractual pay, any time worked between 22:00–06:00 will attract Night Premium at £3.75 per hour. This also applies to existing Partners on Enhanced Hours Premium arrangements.
Due to working time regulations, applicants must be 18 years or older.
Key Responsibilities
Alongside delivering great service, the role includes a range of shop-keeping tasks to ensure smooth and efficient operations:
- Stock replenishment: Keeping shelves stocked and products correctly placed where customers can find them.
- Online order fulfilment: Packing and preparing orders for our drivers’ Click & Collect deliveries.
- Wastage reduction: Managing product due diligence and markdowns to ensure fresh products are used efficiently.
- Cross-team support: Assisting with checkout operations, Click & Collect, fulfilling on-demand orders, and more.
- General shopkeeping: Maintaining a safe and tidy working environment.
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Requirements
Essential Skills/Experience
- Strong communication skills to collaborate effectively with the team and customers.
Desirable Skills/Experience
- Experience in a customer-facing role (preferred).
- Up-to-date knowledge of food and drink trends and a strong interest in them.
- A flexible approach to supporting the entire branch.
Additional Information
- Salary: £13.25 per hour
- Work Hours: Varied part-time hours (7 days, various shifts between 07:00–00:00) including early starts, late finishes, evenings, and weekends.
- Contract Type: Temporary
- Location: York (Waitrose & Partners), Foss Islands Road, York, North Yorkshire, YO31 7UL
- Job Level: Partnership Level 10
- Closing Date: 07 July 2026
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About the Partnership
We’re the largest employee-owned business in the UK, home to Waitrose and John Lewis. As Partners, we’re driven by a purpose: building a happier world.
What Makes Us Different?
- Never Knowingly Undersold (on price, quality, or service).
- Passion for food lovers: Delivering authentic Waitrose standards.
- Ownership mindset: Every Partner shares responsibility and rewards.
- Behaviours & Culture: We listen, adapt, thrive together, and treat everyone with kindness and respect.
- Flexible work: Part of our commitment to work-life balance, including shorter contracts or job-sharing opportunities.
Important Notes:
- Pre-employment vetting may apply (e.g., DBS checks). You’ll be informed during the hiring process.
- Apply early—vacancies may close if demand is high.
- Financial probity checks may apply in certain roles.
(A fair and inclusive organisation, we encourage applications from all backgrounds.)
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